Night Porter
5 hours ago
The Malone has just rebranded and has undergone an extensive refurbishment of the bar, restaurant and wider hotel.
We have an opportunity for a **Night Porter** to join our growing team
It’s an extremely exciting time to get on board. We are a locally owned, boutique 4* hotel where your personality and originality will have a chance to shine
Creating exceptional experiences is our goal and we aim to empower our staff to fulfil this for every guest.
**About the role**:
The **night porter **must ensure the preparation of the hotel to the highest standards for the next day’s events, as well as ensuring any guests checking in or returning late receive a front-line service which projects the image of the hotel in a positive and customer**-**friendly manner.
Your job **responsibilities and duties** include but are not limited to the following:
- Assist in the cleaning and set up of function rooms
- Clean, dust and hoover the public areas of the hotel
- Provide basic check in, check out and billing of guests
- Provide residents bar service after bar shut down
- Ensure all guests and staff are escorted off the property safely
- Answer and deal with any telephone queries
- Have a thorough knowledge of the hotel evacuation procedures
- Extend the highest level of hospitality to all guests at all times
- Nightly security checks on hotel and apartments
- Prepare a list of breakfast room services for reception and the kitchen
- Ensure all relevant Health and Safety policies are adhered to and implemented
**Benefits**
As an award winning, family owned hotel, we offer our staff the chance to become “part of the family” Your employee benefits will include:
- 28 days holiday for full time staff
- Departmental incentives and prizes
- Experience vouchers
- Free parking
- Discounted friends and family rates
- Seasonal staff parties
What you will need
Required criteria
- The right to live and work in the UK
- A good level of English is essential
- Highly responsible & reliable
- A positive and friendly attitude
Desired criteria
- Previous experience in a similar role is preferred
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