Customer Supervisor

1 week ago

Birmingham, United Kingdom Caprinos Pizza Rubery Full time

Caprinos Pizza Rubery is a small business in Birmingham. We are professional, agile, innovative, and our goal is to Caprinos Pizza is committed to provide outstanding take-away/delivery experience to our customers. It is our goal to exceed our customers’ expectation for quality and service while paying close attention to our customer’s individual needs. Company Principles; Serve our customers - Our customers deserve the same level of quality, efficiency, value and professionalism that we would want for ourselves. We serve only the best to our customers. Expand our business profitability - We strive to return the highest profit possible under the guidelines of our objectives. This is achieved through improvement, creative marketing, reducing cost, listening to our customers and fulfilling our commitments. Develop our employee - We get to know each of our employees on a personal level, understanding their hopes, dreams and aspirations. We strive to provide the tools and environment necessary to bring both personal and professional development to each of our employees. We view the growth and development of our employees as a business achievement. Caprinos pizza is a company that is positioned to do great things and we are delighted that you are along for the ride.

**Customer Supervisor**
- Preferable to have experience/skills in training and support staff in areas of customer service and company policies, manage cashier coverage and customer flow to ensure proficient customer service, investigate and solving customer service complaints;
- Good communication skills;
- Good time keeping;
- Reliable;
- Experience preferred but not essential, as training shall be provided; and
- Minimum qualification secondary school or equivalent.

**Salary**: £26,500.00 per year

**Benefits**:

- Casual dress
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus
- Tips
- Yearly bonus

Work Location: In person

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