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Rota Coordinator
2 weeks ago
**Main Duties as Rota Coordinator**: To provide support to the Management Team in the provision of clinical Rota's across the Health Centre. To maintain and develop master rotas as required. Coordination of annual leave, sick leave and study leave requests from internal and external staff using the Health Centres intranet TeamNet. Help with reorganisation of appointments should a clinician be off on short notice sickness.
Ensure that all clinical rotas are added six weeks in advance. To be mindful of staff non-appointment requirements i.e. travel time to meetings, teaching requirements. Linking with our Primary Care Network (PCN) Administrator to ensure clinical staff are booked out for meetings, clinical reviews, away days etc.
Management of Medical Student Rotas and different requirements dependent on year group. Management of Medical Student Timetables, which would need to be shared with students and those involved in teaching at least two weeks prior to placements. To maintain communication with the Management Team and Partners, escalating any concerns or conflict to the Practice Manager / Deputy Practice Manager. To consider clinician skill set (such as some staff not being trained for some procedures).
To be mindful of courier collection times for blood tests etc. Coordinate appointment slots and/or clinics where a GP may need support from a HCA and/or a treatment room i.e. minor ops, implant fitting. Review clinics daily to identify any issues, review access and availability, ensure all students and trainees have an assigned clinician for debriefs, ensure debriefing clinician has the correct dedicated time blocked out, rotas have not been amended and continue to match the master rotas, on the day slots have not been used in advance etc.
**Main Duties as Administration Assistant**: Processing patient requests and handling their queries in a courteous, pleasant and professional manner. Booking appointments with the correct team / clinicians. Actioning tasks and requests from clinicians and management (also re-assigning as relevant). Processing of scanning and other communications received by the practice i.e.
We are committed to maintaining high standards of patient care, in a friendly and professional environment.
