HR Specialist

**About the role**:
Reporting to the Head of HR, we’re looking for a HR Specialist to join us in this newly created position. You’ll be responsible for partnering with our managers across the business to provide advice and guidance on a range of HR topics and issues, supporting them to make informed and compliant people decisions. You’ll also coordinate and support the delivery of HR projects across the HR lifecycle and support the Head of HR to draw together actionable insights.

The role would suit a competent HR Specialist/Advisor looking to progress into a HR Business Partner role in the future. The role will be highly visible and work across our business to ensure our managers and colleagues are well-supported.

You’ll work on a hybrid basis from either our Bristol or Peterborough office, with occasional travel.

Key responsibilities will include:

- Coordinating key HR activities across the partnering team and across the HR lifecycle, in addition to supporting the delivery of specific HR projects during the year.
- Developing and providing accurate data/trends/insights on a monthly basis to assist us in driving improvements in our business.
- Owning our weekly call focused on ER topics, ensuring all actions are being progressed in a timely and appropriate way, and our colleagues are receiving the best colleague experience, escalating as appropriate.
- Providing timely, pragmatic, accurate and robust advice and guidance to managers across our business on full range of routine and complex HR issues, including employee relations casework, managing any risks appropriately to minimise business impact.
- Coaching and training managers as required in order to promote the right conversations happening at the right time in the right way.
- Contributing to the continuous improvement of wider HR processes, systems and practices.
- During periods of absence, acting as the deputy for HR Business Partners in the team.

**Skills & experience**:

- Preferably CIPD Level 5 or above or foundational HR qualification.
- Experience working in an established HR team, operating as part of a matrix structure.
- Experience in a fast-paced business managing ER cases end-to-end with confidence and sensitivity. Prior knowledge in retail or manufacturing environments would be advantageous.
- Good knowledge and experience of UK employment legislation and procedures, including performance improvement, disciplinaries, grievances, appeals, and absence/wellbeing.
- A background in supporting line managers with people management and development issues.
- Strong interpersonal and communication skills to build and maintain relationships with a wide range of stakeholders.
- High level of attention to detail with the ability to analyse and summarise key themes in datasets.
- A proactive approach to resolving employee relations casework, drawing on your strong analytical and problem-solving skills.
- Demonstrable problem-solving skills - complex issues are broken down and options/approaches evaluated and presented thoughtfully.
- Resilient, practical and a self-starter; comfortable with working on own and in teams.
- Demonstrates a high level of professionalism, integrity and confidentiality.
- Excellent time management - able to balance competing priorities and manage those priorities with business stakeholders.
- Maintains own continuing professional development.

**Benefits & culture**:
At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

- Unstoppable together.
- Always learning.
- Make it count.
- Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

- A competitive base salary.
- 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
- Private medical insurance.
- Life assurance 4x salary.
- Enhanced pension schem