Customer Experience Manager

An exciting opportunity has arisen to join our Customer Service team here at Dart Corner. As the Customer Experience Advisor you will be the first point of contact for any customer who contacts us via phone, online or in person. You will also be responsible for providing an outstanding level of service, acknowledging and resolving customer queries, dealing...

An exciting opportunity has arisen to join our Customer Service team here at Dart Corner. As the Customer Experience Advisor you will be the first point of contact for any customer who contacts us via phone, online or in person. You will also be responsible for providing an outstanding level of service, acknowledging and resolving customer queries, dealing...

**Customer Experience Specialist Service Advisor Apprenticeship** As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customer service skills including understanding customer and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and use appropriate...

**Job Description**: Are you an expert in customer experience transformation coupled with excellent stakeholder/ customer management skills? We’re recruiting for a Customer Experience and Outcomes Lead in our Commercial Customer Strategy and Outcomes team. Reporting to our Head of Customer Strategy and Outcomes, you’ll be responsible for translating the...

A prominent retail company in Bolton is seeking a Store Manager to enhance customer experience and manage a retail team. The ideal candidate has a strong background in fashion retail, excellent customer service skills, and the ability to drive KPIs. This role offers a competitive salary of £12.98 per hour, with a commitment of 40 hours per week. Join this...

**Customer Experience Operator** Location - Office based **Measured by** - Number of calls per day - Customer satisfaction - Customer resolution - Average wait time - Average talk time - Missed call rate - Retention % **Objective of Role** The role is to support the business in achieving and delivering an excellent customer journey and service. You will...

**Salary** Grade 4 - £32,767 - £36,197 **Contractual hours** 36 **Basis** Full time **Package** Fixed Term Contract (12-months) Full Time (36 Hours) Monday - Friday (flexible working pattern) **Job category/type** Customer Service **Date posted** 19/09/2025 **Job reference** BH000803 **Join our team as Customer Experience...

A local government authority in Bolton seeks a Complaints Manager to lead a new team dedicated to resolving complaints and enhancing service delivery. The position requires strong leadership, a focus on customer satisfaction, and collaboration with various stakeholders. Candidates should have substantial complaints handling experience and excellent...

A leading supermarket retailer in Bolton is seeking a Food Manager to ensure high operational standards and exceptional customer service. The role demands experience in line management within a fast-paced environment. Responsibilities include coaching staff, managing compliance, and overseeing store operations. The position offers a salary starting from...

A local government authority in Bolton is seeking a Complaints Manager to lead a new team dedicated to ensuring customer satisfaction and regulatory compliance. The successful candidate will have strong team management skills, ideally with experience in complaints handling in public or private sectors. This role is crucial for transforming services within...