Sales & Customer Service Assistant
2 weeks ago
Nuts and Bolts is a successful online business in the power tools / fixing sector owned by the Troy group. We have a physical warehouse and store located in Weston super Mare.
**Job Title**: Sales & Customer Service Assistant
**Would you like to come and join our friendly dynamic work force?**
**Duties**:
- Provide excellent customer service, addressing customer complaints and inquiries
- Providing shopping advice and recommendations to customers
- Communicating with customers before and after a sale
- Handling customer returns
- Maintaining an in-depth understanding of the company’s products or services to advise and make suitable recommendations to customers
**Skills**:
- Strong team spirit
- Excellent verbal communication skills
- Sales and persuasive skills
- Customer service and good interpersonal skills
**Holiday**:
- Starting at 20 days per year plus bank holidays, increasing one day per year up to a maximum of 25 days.
**Working Days**
- Monday to Friday 7.30am to 5.00pm
**Salary**: From £26,000.00 per year
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- sales & customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Ability to Commute:
- Weston-super-Mare (required)
Ability to Relocate:
- Weston-super-Mare: Relocate before starting work (required)
Work Location: In person
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