Transport Co-ordinator

1 week ago

Harlow, United Kingdom Wincanton Full time

Wincanton is a leading third party logistics (3PL) and supply chain solutions provider in the UK and Ireland. As the largest British logistics company we work in industry sectors as diverse as milk, defense, energy, retail, consumer goods and construction, supporting every stage of development and adding value through our supply chain expertise and innovative approach to logistics challenges. With over 19,000 colleagues across more than 200 sites and a 3,400 strong fleet of vehicles, we put our customers at the heart of everything we do and our mission is “to make our customers business’s better, every day.”

Our people are at the core of our business and what makes Wincanton great. That’s why we provide significant opportunities for career progression, as well as training enrichment and multi-skilling, in a dynamic working environment.

The good news is that our continued success and business growth has opened up exciting opportunities for Transport Co-ordinators to join our brand new site in Harlow. These roles will appeal to individuals who have experience of working closely with delivery teams to deliver exceptional service.

If you feel that you have what it takes to support Wincanton in our Digital & eFulfilment division, we would love to hear from you.

**Key responsibilities include**:

- Ensuring a smooth debrief with returning crews, including making sure that they receive all updates and communications as required
- Proactively monitoring compliance in accordance with statutory regulations and Wincanton processes
- Assist the department in achieving maximum customer satisfaction and strive to improve our Net Promoter Score (NPS)
- Check vehicles for damage, wear & tear and cleanliness, organising any corrective action to be taken to ensure vehicles are safe, compliant and presentable
- Check all equipment regularly to ensure that it is fit for purpose, and taking any subsequent action as required
- Ensure department operates in line with all company and customer procedures and requirements relating to Health and Safety
- Assist the Transport Supervisors in ensuring sufficient resource is readily available
- Work closely with the Warehouse and Planning teams
- Make any necessary alterations to the Transport plan, providing feedback to the Planning team where required

**The Person**:

- An experienced administrator with customer service focus within in a high volume environment
- Energetic, resilient, and personable
- Excellent PC skills including Microsoft Office programs
- Excellent communication skills
- Works well under tight deadlines with a keen eye for detail and a right first-time approach
- Knowledge of Transport legislation would be advantageous
- Able to work shift work, including weekend working (required)

The role is an excellent opportunity to join a high profile and challenging operation and should appeal to an individual who can demonstrate energy, enthusiasm and ambition.

Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country. Through a wealth of experience and knowledge Wincanton provides business critical services including storage, handling and distribution; high volume eFulfilment; retailer ‘dark stores’; two-person home delivery; fleet and transport management; and network optimisation for many of the UK’s best-known companies.

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