Harlow Transport Co-ordinator

An exciting opportunity has arisen for a Transport Coordinator for a new contract based out of Harlow. The role is responsible and accountable for administrative duties across the warehouse on a 3-shift rotating system this includes limited weekend working. This position requires an individual with the drive, agility, and energy to deliver operational excellence and customer satisfaction. This role will appeal to an individual who loves working in a friendly fast-paced team. This team is part of our Home Delivery Network we store and deliver furniture on behalf of some well-known brands, including M&S and Loaf. If you feel that you have what it takes to be part of this successful team, we would love to hear from you.

**Salary**: £26,000

The working hours are 0600-1400 and 1400-2200, rotating on a weekly basis

Our people are at the core of our business and what makes Wincanton great. That’s why we provide significant opportunities for career progression, as well as training enrichment and multi-skilling, in a dynamic working environment.

**Key responsibilities include**:

- Ensuring a smooth debrief with returning crews, including making sure that they receive all updates and communications as required
- Proactively monitoring compliance in accordance with statutory regulations and Wincanton processes
- Assist the department in achieving maximum customer satisfaction and strive to improve our Net Promoter Score (NPS)
- Check vehicles for damage, wear & tear and cleanliness, organising any corrective action to be taken to ensure vehicles are safe, compliant and presentable
- Check all equipment regularly to ensure that it is fit for purpose, and taking any subsequent action as required
- Ensure department operates in line with all company and customer procedures and requirements relating to Health and Safety
- Assist the Transport Supervisors in ensuring sufficient resource is readily available
- Work closely with the Warehouse and Planning teams

Make any necessary alterations to the Transport plan, providing feedback to the Planning team where required

**The Person**:

- An experienced administrator with customer service focus within in a high-volume environment
- Energetic, resilient, and personable
- Excellent PC skills including Microsoft Office programs
- Excellent communication skills
- Works well under tight deadlines with a keen eye for detail and a right first-time approach
- Knowledge of Transport legislation would be advantageous
- Able to work shift work, including weekend working (required)

The role is an excellent opportunity to join a high profile and challenging operation and should appeal to an individual who can demonstrate energy, enthusiasm and ambition.

**What do we offer?
We really value our people and offer a friendly, safety-first working environment and a competitive salary along with other benefits including company pension scheme, generous holidays, cycle to work scheme, share scheme, employee benefits online discount platform, onsite parking + much more

**As a Warehouse Administrator you will be rewarded with**:

- Salary of £26,000 per annum
- Paid breaks
- Full induction and training
- First Aid, Health and Safety & Fire Marshall Training available
- Free onsite parking
- Onsite electric vehicle charging stations
- Lockers
- Uniform
- Retail discounts
- Pension scheme
- Death in Service benefit
- Healthcare Cash Plan
- Payroll Giving
- Shares Scheme
- Cycle to Work Scheme
- Wellbeing and benefits Portal
- Focus on developing your skills and a competitive salary
- Discounts with Companies such as the RAC, EE Mobile Phones

Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.