Customer Service Logistics

3 days ago

Trafford Park, United Kingdom Brook Street Full time

Traffic Administrator - Monday-Friday - £25,000+ - Permanent
2 shifts available (8-2pm / 1-9pm)
Trafford Park, Manchester
You will be working for the UK's No.1 choice for business waste management.
A quick look at the role.
Why it's an opportunity not to be wasted.
Call handling - liaising with customers and/or our internal call centres and drivers.
Daily debrief of drivers - assisting with confirmation of work plus dealing with any anomalies/issues.
Liaising with customer service department and/or direct with customers to resolve issues - including any hazards identified by drivers.
Order processing and confirmation + running and clearing daily reports.
Administrative tasks and housekeeping.
Here's what we require:
A strong knowledge of the local area.
Exceptional communication skill with the ability to communicate in writing, on a one to one basis and via the phone with all levels including management, team members and internal/external customers.
Ability to plan, organise and prioritise effectively.
Experience of working to strict deadlines in a time critical environment.
A willingness to adapt and develop skill-sets and knowledge which is determined by the role/business.
Computer literate - comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel).
And here's why you'll love it working here....
Ongoing career development, training and coaching.
Generous pension scheme, Medical and dental scheme, Retail and leisure discounts, Holiday and travel discounts, Bike to work scheme, Plus, much more...
Here we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.

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