Personal Assistant

Company details

Sopra Banking Software is the partner of choice for more than 1,500 financial institutions worldwide.

The rich variety of our software, the strength of our conviction and our passion for innovation enable us to support our clients on a daily basis and in their projects, as well as in their goals regarding financial inclusion.

Our customers, based in over 80 countries around the world, benefit every day from our technologies and software, as well as the expertise of our 5,000 employees.

Sopra Banking Software is a subsidiary of the Sopra Steria Group, a European leader in consulting, digital services and software development. With more than 46,000 employees, the Sopra Steria Group generated a turnover of €4.3 billion in 2020.

Function

SFP is a global best-of-breed, end-to-end financing platform for leasing and lending and forms part of the Sopra Banking Software Group which means we have an agility of a fintech and the support of a large group.

We are looking for an experienced, action-oriented, and highly organised Business Assistant to support the Commercial leadership team who are responsible for the sales, account management, business enablement and customer engagement across multiple countries, with varying time zones.

**Communication**: Field calls for the GCD, and redirect to the appropriate team member, in order for the customer to get a quick response rate. If not able to redirect, ensure that as much information for the call is requested, to prepare the GCD for the engagement with the client.

**Understanding the rhythm of the Business**: Partner with leader and business management on management of rhythm of business calendar and preparing and or coordinating internal and external engagements as required. Plan and execute meetings, events, off sites, morale activities and partnerships both inside SFP and external with clients.

**Prioritisation and Planning**: Assist the team in driving results by ensuring that the leader and teams spend time on the most important priorities and build work-back schedules into calendars.

**Culture Building**: Craft fun and engaging team experiences to ensure employees continue to feel connected.

**Meeting Administration**: Capture minutes and actions and manage responses thereto.

**Budget and Expense Co-ordination**: Maintain understanding of the team budget, including invoices and expenses. Where needed, source equipment, services, and supplies to enable the team to delivery on their jobs. Manage and prepare expense reports for Global Commercial Director.

**Calendar Management**: End-to-end management of complex leadership team calendars, utilising a strong attention to accuracy, timeliness, conflict resolution, and alignment to priorities and commitments - all resulting in the leaders staying focused on their business priorities, working efficiently and being fully prepared.

**Travel Co-ordination**: Plan and coordinate domestic and international travel end-to-end, including the proactive anticipation of logistics and itineraries.

**Customer appreciation events**: Assist with the collaboration of customer appreciation events, ensuring timely invites and responses are received and that the team provides key client names for the events in a co-ordinated and structure way

**Collaboration and Partnership**: Collaborate and partner with support staff across the organisation to ensure consistent experiences and contribute to the administrative community.

**Team Operations**: Ensure compliance of the company’s operational policies and procedures, annual refresher training, GDPR policies and confidentiality requirements

Profile

High proficiency with Microsoft productivity software, including Word, Outlook, PowerPoint, Excel, Microsoft Teams and Zoom.

A self-starter with the ability to anticipate needs and act ahead of direct guidance in a fast-paced environment.

Excellent written and verbal communications skills.

Able to maintain confidentiality of highly sensitive information and documentation

Seeks to take on big challenges and can see the big picture as well as the detail.

Must understand and respond to urgent situations and requests.

Excellent planning, organisational, time management and problem-solving skills.

Present a calm demeanour, approachable and focused yet able to work in sometimes ambiguous and complex situations.

Ability to build effective cross-group working relationships and work collaboratively with people at all levels of the organisation

Offer

Sopra Banking Software are a certified Great Place to Work

We offer flexible - hybrid working model of 2 days in office and 3 days working from home. All employees are supported to work from home with DSE assessments and IT equipment where required to be fully productive when remote working.

By joining the Sopra Banking Software team you will enjoy a market competitive salary and our excellent rewards and benefits schemes including 25 days holiday with an option