Customer Service Part Time

2 weeks ago


Leeds, United Kingdom Search Consultancy Full time

Customer Service (Part Time)
Salary £14,000
Leeds City Centre
Flexible Shift Patterns | No Weekends or Evenings
Are you looking for a part time role? Do you want to work for a leader within their industry? Do you want to work for a company which has clear career progression whilst working in their brand new state of the art office?
My client is looking for a Customer Service Representative to join their expanding team in the Centre of Leeds
What's In It For You?
- Salary £14,000
- Hybrid Working once training is completed
- Flexible shift patterns, either 10-3, 11-4, or 12-5
- No Evening or Weekend Work
- 23 Days Holiday PLUS Public Holidays
- Bright, modern and spacious office, located right by Leeds station
- Discounted Gym Membership
- Discounted Health Insurance
- Employee Assistance Programme
What Will You Be Doing?
- Respond to inbound telephone calls from customers and their representatives.
- Perform ID & Verification checks in line with GDPR regulations & internal procedures.
- Develop and demonstrate expert knowledge of the products & procedures.
- Escalate queries and complaints to relevant teams.
- Use internal systems to effectively respond to queries.
- Identify opportunities for process improvements.
Who Are We Looking For?
- Demonstrate strong Communication Skills
- Are Customer-Focused and have a desire to Resolve Queries
- Like to Solve Problems
- Have Customer Service/Call Centre experience (preferred)



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