Service Assistant

2 weeks ago


Lower Broadheath, United Kingdom National Trust Full time

Summary Working within a bustling atmosphere in both our Welcome and Food & Beverage teams this role as a Service Assistant plays a core part in providing fantastic customer service across the South Worcestershire portfolio.

This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business.

What it's like to work here You’ll be joining the South Worcestershire Portfolio team, and will work across The Firs and Croome Court. You’ll report to our two Welcome Managers and work alongside both the Food & Beverage and Welcome teams at both sites, helpingus to deliver outstanding service wherever you are.

The Firs, Elgar's birthplace, is the birthplace of Sir Edward Elgar. We have restored the cottage garden as closely as possible to how it was when the Elgar family lived there.

Croome is a 730 acre estate, designed for the 6th Earl of Coventry in the 18th century by the celebrated Lancelot ‘Capability’ Brown. We have landscape gardens, woodland and parkland as well as a mile and ¾ long ornamental river to care for.

What you'll be doing As the Service Assistant it’s your role to ensure that our visitors receive perfect service, whichever department you're working in, setting them up for an amazing experience for the rest of the day. No two days are the same - one day you’llbe serving coffee and cake in our tearoom, the next you might be talking about membership or welcoming a coach group. In this role, you’ll be;- Working alongside our Welcome Managers and volunteers in delivering outstanding customer service.
- Working as part of our Food & Beverage team to provide the classic National Trust tearoom experience.
- Working as part of our Welcome team, admitting visitors to the property, providing information and orientation and giving a warm welcome.
- Promoting the benefits of actively supporting the National Trust - whether that's memberships, donations, fundraising or more.
- Supporting the delivery of events at times throughout the year.
- Flexible to work at both The Firs and Croome as we need you.
Who we're looking for We'd love to hear from you, if you have:

- A can-do customer focussed attitude
- Genuine enthusiasm for working with people
- A willingness to learn new skills
- Ability to work well in a team or on your own
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Benefits for working at the National Trust include:

- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.



  • Broadheath, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    Admin Assistant to be based at Brook Heys working for the Home Based Treatment Team The post holder will be required to provide a confidential secretarial and administrative service to the Home Based Treatment Team (HBTT). The post holder is also responsible for managing referrals that come into the team, sending out appointment letters, dealing with...


  • Lower Basildon, United Kingdom National Trust Full time

    Summary As part of a team that is passionate about delivering great service, the Welcome and Service Assistant role ensures that all our visitors feel welcomed, appreciated and more engaged. As part of the role you will grow support for National Trust by helpingpromote events, offers and products. This role is required to work at both Greys Court and...


  • Broadheath, United Kingdom QA Ltd Full time

    **Employer description:** Green IT Disposal, based in Altrincham, Trafford, Greater Manchester, WA14 5DH, offers a totally managed service for the collection & processing of redundant IT and computer equipment. **Overview:** The IT Technician Apprentice will be the first point of contact for customers requiring assistance. This role provides customer...


  • Lower Washfield, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

    Job Overview For more information on the Job Description and Responsibilities please click the link below. More detail about the role You will need to be passionate about cleanliness and keen to ensure our patients receive good quality food and beverage services. You should be prepared to be flexible and enthusiastic with a real desire to provide the best...


  • Lower Beeding, United Kingdom Exclusive Collection Full time

    Job Introduction **In a Nutshell** We are actively seeking a **Guest Services Assistant **who will provide and enhance an exceptional guest experience, focusing on the smallest of gestures, leading onto going the extra mile. You must also strive to inspire the Front of House team in all areas of guest services and ensure that each and every guest receives a...


  • Broadheath, United Kingdom QA Ltd Full time

    **Employer description:** Green IT Disposal, based in Altrincham, Trafford, Greater Manchester, offers a totally managed service for the collection and processing of redundant IT and computer equipment. **Overview:** The IT Technician Apprentice will be the first point of contact for customers requiring assistance. This role provides customer support,...


  • Broadheath, United Kingdom Independent Resourcing Consultancy Full time

    Our client is a very well established firm of Independent Financial Advisers based in Greater Manchester. Due to an increase in Defined Benefit Pension Transfer cases they are now recruiting for an experienced Pension Transfer Specialist to carry out checksand sign off DB cases. **Job requirements** **Main Duties**: - Check suitability reports for DB...

  • Administration

    1 week ago


    Broadheath, United Kingdom Jobwise Ltd Full time

    Looking for your next admin role? Want to experience working within a solicitors? We have a fantastic opportunity to help enhance your career within a brilliant and friendly team! The solicitors office is based in Altrincham and are in need for some ongoingadministration assistance within their law firm. No prior experience within a solicitor is necessary as...

  • Hospital Facilities

    2 weeks ago


    Lower Washfield, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

    A leading healthcare provider in Lower Washfield is seeking individuals passionate about cleanliness and quality food services for their team. Candidates should be flexible, enthusiastic, and able to work both as part of a team and independently. Those with experience in cleaning or food service environments are preferred. Benefits include 27 days annual...


  • Lower Cumberworth, United Kingdom HM Prison and Probation Service (HMPPS) Full time

    A national prison service is seeking dedicated Prison Officers to protect the public and positively impact offenders' lives. With diverse duties, you'll act as a peacekeeper, counsellor, and teacher while fostering communication and teamwork. The position includes a competitive salary and benefits such as 25 days of holiday, childcare vouchers, and an...