Regional People Partner

Overview:
**Introduction**

Spicerhaart is the largest independently owned property services group in the UK. We work together with thousands of customers a year using multi award winning marketing and leading smart technology to help buy, sell, let or rent property. We understand that none of this would be possible without the drive, dedication and determination of our colleagues. When you join Spicerhaart you become part of the Spicerhaart family. Your career is important to us; we are passionate about training and developing you to realise your full potential and achieve success. We expect you to do all that you can to meet our expectations and achieve your personal goals. You will be motivated and committed to perform to the best of your ability and put the customer at the heart of everything you do.

**Role title**:
Regional People Partner

**Location:
**People Team / Home based with regular travel to branches within region, including visits to Head Office in Colchester

**Hours**:
37.5 hrs per week

**Accountable to**:

- Group HR Director

**Direct reports**:
HR Advisor

**Main purpose of the role**:
Provide a professional and strategic consultancy and advisory service to the management and staff of Financial Services, Valunations, Land & New Homes, Estate Agents and Lettings, to build organisation and people capabilities.
Contribute to and support the delivery of the HR strategy in line with business objectives
Provide a professional, trusted, customer focussed service that delivers best practice and commercially focussed solutions that support the business
Work together with colleagues in the People Team when implementing new people approaches and
initiatives

**Activities/Main Duties**:
**Key Responsibilities**
- Being the source of people expertise when supporting and coaching managers and their teams on all aspects of managing people, ensuring managers take ownership for resolving people related matters
- Provide effective advice and support to all colleagues, promoting employee wellbeing and maximising employee engagement
- Liaising with L&D to conduct day-to-day performance management guidance to line managers (including, mentoring, career planning, coaching etc)
- Optimising organisational design to increase productivity and improve performance of each branch
- Providing relevant and timely advice to managers in all people related activity including performance management, attendance, disciplinary issues, grievances, and organisational change, in line with best practice and internal policies
- Management of employee relations casework across your region and in complex cases, or cases involving managers, attend investigations, disciplinary and grievance hearings to provide guidance and support to ensure an effective process is followed
- Support, advise and lead on change management projects across the region including restructures
- Use data, business metrics and evidence to inform and drive decision making and change across your region, review branches against the KPI league table to continually improve performance
- Support, monitor and coach managers to deliver accurate and appropriate data for payroll and people management processes
- Identify and support the development of future leaders through the creation of a regional succession plan
- Liaise with the Talent Management team through workforce planning to shape and implement effective recruitment and retention strategies and activities within your region to recruit talent in line with the overall resourcing and succession plan
- Equip managers with appropriate tools, knowledge, and policies to effectively manage their teams in line with best practice and legislative changes
- Work alongside managers and the L&D team to understand training needs and support with the design and delivery of training as required
- Support the People Operations team and People Director, lead on key business projects and initiatives, including organisation redesign, structure changes, benchmarking and system implementation
- Keep up to date with current, relevant legislation and best practices and share this knowledge amongst the wider team where appropriate
- Work collaboratively with other Regional People Partners to cover periods of absence, provide support and to ensure consistency of approach all divisions of the business

**Key Partners**
- Wider People Team including Chapter Directors, Regional Area Partners, Branch Managers and their teams

**Role Specific Competencies**:
**Key Performance Indicators**

Delivery of Regional People plan
- Feedback/measures indicating strong partnerships built
- Employee Retention/attrition
- Absence levels
- Accuracy of employee advice/information provided
- Timely and effective resolution of issues**Knowledge Required**

High level knowledge of employment legislation and best practice
- Good generalist knowledge of all aspects of HR; notably organisational restructure, performance management, talent management, bench