Account Manager
2 weeks ago
**UK Account Manager - Cloud/ Telecoms**
**£40k to £55k base plus double OTE commission and benefits**
***
**Location: Hybrid**
**About the role**
Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for thousands of companies across the UK.
**What you will do**:
- Develop relationships and deliver short, medium and long term business opportunities within the account base.
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs, key result areas, and sales targets are being exceeded
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
- Handle inquiries and requests from customers and address their needs
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Generate progress reports for clients and senior leaders within the organization
**Your experience will include**:
- Professional experience in a sales or customer service role, ideally in telecommunications or IT.
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
- Proficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce
- Excellent interpersonal skills with the ability to build and maintain client (decision maker) relationships
- Strong written and verbal communication skills
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