Patient and Public Engagement Specialist

2 weeks ago


London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

Would you like to join the patient and public engagement (PPE) team of one of the country's most successful NHS foundation trusts? Are you committed to involving patients, families and carers in the design and delivery of NHS services?

We are looking for a self-motivated individual to join us and manage projects relating to the implementation of patient and public engagement (PPE) strategy across the Trust.

You must have proven experience in developing & implementing PPE strategies in two or more of the following areas, including strategy development, major transformation, capital or digital programmes

You will have a demonstrable working knowledge of legal and regulatory frameworks relating to PPE. Specialist expertise across various engagement practices, skills, techniques and approaches are essential.

You will drive good practice, working with colleagues to involve patient-public stakeholders in their work.

You will have proven data skills, with the ability to analyse and interpret quantitative and qualitative data.

You will be educated to a degree level (equivalent experience) and have substantial experience of patient and public engagement within the NHS, social research sector or a public or voluntary sector organisation.

If shortlisted, you may be invited to complete assessments before the interview.

Previous applicants need not apply

Patient and public engagement is a statutory requirement, but most importantly, a key Trust priority, described by our strategy, Together We Care. The Patient and Public Engagement (PPE) Specialist is responsible for supporting the Head of Patient and Public Engagement in the development and implementation of the Trust’s PPE policy and strategy across the organisation.

The role will provide specialist expertise and advice for clinical and non-clinical departments, including on the Trust’s statutory and regulatory requirements. It supports staff to involve patients, families, carers and the public as part of everyday business at the Trust across a wide range of activities including:
- Strategy development
- Major/transformation, capital, digital programmes and projects
- programme (e.g. building design)
- Programmes and projects that form part of strategic partnerships (e.g. working with King’s Health Partners, the Integrated care System)

The post holder will interpret government policy and statutory requirements and provide specialist knowledge regarding the Trust’s legal ‘duty to involve including Section 242 National Health Service Act 2006 (as amended by the Health and Social Care Act 2012), among other legislation and regulatory requirements that relate public stakeholder engagement and consultation.

Please take time to read the full Job Description and Person Specification for more details about the duties and responsibilities of the role.

The Patient and Public Engagement Team is based in the Strategy directorate - a corporate department that works closely with clinical groups and corporate functions across the Trust, as well as colleagues from other provider trusts and external partner organisations such as Clinical Commissioning Groups, Guy’s and St Thomas’ Charity and Local Authorities. The team is led by the Head of Patient and Public Engagement.

Organisational values

Ourvalueshelp us to define and develop our culture,what we doandhow we do it. Patient and Public Engagement Team members are proud to live and breathe these values in their work every day. It is important to us that you understand and reflect these values in your work with our colleagues and patient-public stakeholders
- Put patients first
- Take pride in what they do
- Respect others
- Strive to be the best
- Act with integrity

**Responsibilities**:
Trust patient and public engagement policy and strategy
- To be responsible for supporting the development of, and providing specialist knowledge, support and advice upon the objectives of the Patient and Public Engagement Strategy, related policies and key projects and services, as required, across the Trust.
- To gather evidence that demonstrates excellent performance in patient and public engagement against the requirements of our regulators, in particular the Care Quality Commission.
- To support the Head of Patient and Public Engagement to monitor and provide assurance to the Chief Strategy Officer (the accountable Director) and the Trust Board on the Trust's legal ‘duty to involve’ patients and the public.
- Be responsible for the maintenance and updating of the Trust PPE Audit, as a means of gathering and maintaining information about the services currently involving patients and the public, e.g. and transformation programmes, service improvement projects, patient feedback, and capital schemes or other such activities. This includes analysing audit data to provide evidence to the Board on how the Trust is meeting its ‘duty to involve’ and the extent of engagement across clinical groups and corporate functi



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