Welcome & Service Assistant X 2
2 weeks ago
Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant plays a core part in providing fantastic customer service.
Come and join us here at the Vyne where we have two fixed-term 15-hour contracts available
The working pattern for each role will be one weekday either Friday or Monday (09:30-16:30) and one day at the weekend Saturday or Sunday (09:30-16:30).
What it's like to work here:This grand yet intimate family home is a treasure trove of rare artefacts, and we welcome people who can help bring The Vyne’s unique heritage to life. The property’s many attractions include a second-hand bookshop, two-floor café housed in a 17th century brew house and a working kitchen garden which provides delicious seasonal produce for visitors to purchase. You’ll need passion and commitment to work at this fascinating property, however the variety and challenge of being part of the team offers many rewards.
Click here for more information about this location
What you'll be doing:As the largest conservation charity in Europe, we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day. As a Welcome & Service Assistant, it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.
You’ll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place you’ll work with the visitor welcome team to link everything we do back to our cause and the ongoing work we do.
You’ll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website to the posters and signs around the property.
- Who we're looking forCan demonstrate an empathetic, understanding and adaptable approach to different people’s needs, with a passion to deliver the highest standards of customer care.
- Proven experience of working to measurable targets
- Good team worker
- flexible and adaptable and willing to grow experience and skillset across several different operation aspects of the property
- Skilled listener with great people skills
- Strong written and verbal communication skills
- Well organised and able to work with minimum supervision
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Wherever you’re from, and whatever your background, we want to hear from you - and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.
Benefits for working at the National Trust include:
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary
Requirements :Compliance.Eligibility to Work in the UK
-
2 x electricians
3 weeks ago
Basingstoke, United Kingdom CR1 Group Limited Full time2 x Electricians – Industrial shed / Commercial works Location: Basingstoke Duration: 22 weeks Start Date: Monday 17th November Pay: £220 / £240 Brief We’re currently seeking 2 x dedicated and hard working Electricians to join our team for a 22 week full fit out of a small industrial shed and high end back of house commercial works. This project is an...
-
2 x Electrical Improvers
3 weeks ago
Basingstoke, United Kingdom CR1 Group Limited Full time2 x Electrical improver’s – Industrial shed / Commercial works Location: Basingstoke Duration: 22 weeks Start Date: Monday 17th November Pay: £170 / £200 Brief We’re currently seeking 2 x dedicated and hard working Electrical Improver’s to join our team for a 22 week full fit out of a small industrial shed and high end back of house commercial...
-
Welcome & Service Assistant
4 days ago
Basingstoke, United Kingdom National Trust Full timeAs the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. **Salary**:£12.75 per hour **Contract**:Permanent **Hours**:1170 hours per year, up to 4 days a week working flexibly over weekdays, weekends and bank holidays....
-
Customer Service Assistant
2 weeks ago
Basingstoke, United Kingdom Jewson Partnership Solutions Full timeAre you based in the **Basingstoke **area? Do you have a passion for working with people and enjoy a fast-paced and varied role? **Jewson Partnership Solutions (JPS)** specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities. We're on the hunt for a **Customer...
-
Mobile Customer Service Advisor
2 weeks ago
Basingstoke, United Kingdom Ultimate Banking Ltd Full time**Mobile Customer Service Adviser** Location: Basingstoke Salary range: £20,006 - £21,059 Hours: 35 hours per week + 2 in 4 Saturdays 9am - 3pm (Saturday hours paid x 1.5) Are you looking for a career change? Are you keen to learn? Do you enjoy working with people? **Introduction** Here is what Courtney, who has recently joined Newbury Building Society as...
-
Sales/admin Assistant
4 days ago
Basingstoke, United Kingdom Dor-2-Dor Basingstoke Full time'''Job Summary:''' '''Duties:''' Organising weekly delivery rounds (admin) Reporting results of campaigns to existing customers (admin) Speaking to potential new clients to win new business (sales) Collecting information on potential new customers to include in mailshots (sales/admin) Marketing and managing the social media pages (admin) Following up...
-
Shift Leader
2 weeks ago
Basingstoke, United Kingdom Liaise Full timeAt Liaise we are inspired by our values of Positive, Progressive, and Personal support and we are looking for Support Workers who believe in our vision to ensure that every person we support leads a happy, purposeful life.We are looking for caring peopleto join our fabulous team as Support Worker or a Care Assistant, experience is not required as full...
-
Driver Support Worker. Part Time
2 weeks ago
Basingstoke, United Kingdom Liaise Full timeAt Liaise we are inspired by our values of Positive, Progressive, and Personal support and we are looking for Support Workers who believe in our vision to ensure that every person we support leads a happy, purposeful life.We are looking for caring peopleto join our fabulous team as Support Worker or a Care Assistant, experience is not required as full...
-
Services Assistant
1 week ago
Basingstoke, United Kingdom Sainsbury's Full time**Services Assistant**: **Rate**:£12.60 per hour** **Location**:Hook Store, Basingstoke, RG27 9HZ** **Hours**:Part time, 15:50 hours per week** **Contract type**:Fixed-Term Assignment** **Business area**:Retail** **Closing date**:25 August 2025** **Requisition ID**:400014223***: **Shift hours** **Thursday**:15:00 - 19:00** **Friday**:18:00 -...
-
Services Assistant
8 hours ago
Basingstoke, United Kingdom Sainsbury's Full time**Services Assistant**: **Rate**:£12.60 per hour** **Location**:Basingstoke Store, Basingstoke, RG21 7DW** **Hours**:Part time, 15 hours per week** **Contract type**:Fixed-Term Assignment** **Business area**:Retail** **Closing date**:31 August 2025** **Requisition ID**:400015555***: **Shift hours** **Friday**:06:00 - 14:00** **Saturday**:06:00 -...
