Customer Service Administrator
2 days ago
**Job Description**:
**Customer Service Administrator**
**Wolverhampton**
**Permanent**
**8:45am - 4:45pm, Monday to Friday**
**£21,697 per annum**
Are you passionate about delivering an excellent service to customers?
A fantastic opportunity has arisen for an experienced customer service administrator to join a reputable business in the Wolverhampton area on a permanent basis. You must be passionate about delivering a service to customers and have good communication skills.
**Duties and responsibilities**:
- Answering inbound calls from customers querying issues related to their order- Locating orders on the system- Establishing if the product is still in the guarantee period and if it is covered- Booking appointments on behalf of subcontractors- Ordering parts from supplier- Arranging deliveries- Regular service calls to customers- Customer service experience in an office environment is essential- Must be able to work in a fast paced environment- Good geographical knowledge- Excellent customer service skills- Previous experience dealing with subcontractors would be preferable**Benefits and perks**:
- Joining a well known brand- Free parking- Salary increase after successful probationary period- Life assurance- 31 days holiday inclusive of bank holidays- Subsidised canteen
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