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Appointment Scheduler

2 weeks ago

Houghton Regis, United Kingdom James Newbury Appointments Full time

Scheduling Administrator career opportunity

Temp to perm

Location: Central Bedfordshire

Fancy working for a really credible, global company with a great reputation?
Want to work with an engaging, fun team that work hard play hard?
Want a to work for a company that can potentially lead to a long term career path?
Want to earn circa £440 (gross) per week for working 35 hrs per week along with additional holiday pay? (circa £23,000 when you become a permanent member of staff if successful whilst temping)

Well, please read on

We have a great opportunity for a confident, organised individual to join this global, award winning company at their lovely offices in Central Beds. It is for a **temp to possible perm, Scheduling Administrator.**

This is for an ASAP working for 35 hrs per week

**Salary: £12.63 ph**

**Benefits**:

- 28 days holiday pay pro rata (inc bank hols)
- pension scheme (after qualifying period)
- free parking
- holiday pay

**Hours**: Mon - Fri 9am-5pm (1 hr lunch break) 35 hrs per week

**Role Objective**

Contacting the companies clients to ensure the companies annual assessment visits are scheduled to perform the company reviews and audits as required.

So a great phone manner with a tenacious, engaging attitude is essential as you will be speaking to all business managers, directors, etc to schedule these reviews.

**Overview of the Role**

You will provide a great administration service ensuring adequate resources/auditors are provided to deliver the expected services to the companies clients

To provide great administrative support within the operations team, being a key link between the companies customers and audit staff staff by administering daily activities required to achieve the scheduling and kpis required.

**Duties**
- Scheduling and booking annual audit and review visits that ensures delivery of the companies services to its customers.
- To assist in the team resource planning, ensuring resources are available to complete the annual visit
- To plan and monitor visits to ensure that the annual visit programme is completed on time in accordance to the schedule.
- Accurate compilation and entry of the reviews, including updating on activity required for better results, coding and queries.
- Generating certificates and dispatching with invoices and maintaining accurate related records.
- Providing support and cover to Administration team colleagues
- Dealing with client inquiries, performing chase up calls and maintaining accurate electronic records
- Planning own workload to ensure priority tasks completed to agreed deadlines and objectives are met.
- To help identify issues and make recommendations for better working practice
- To prepare routine reports

**Must Haves**
- Minimum GCSE’s or equivalent qualification - including English and Maths (or demonstrable & verifiable relevant work experience).
- Highly motivated with excellent administrative and organisational skills with the ability to prioritise workload.
- Experience of Microsoft Office, PC literate and accurate keyboard skills
- Excellent English communication skills and ability to build relationships, as there is a lot of phone liaison required
- Great people and customer service skills, with experience of working in a customer service environment as well as solid administrative experience
- Ability to work as part of a team or on own initiative with minimum supervision
- Ability to work to deadlines and targets to ensure scheduled appointments met

This is a global award winning company that offers a great place to work. So if you are an experienced Customer services individual with good administration skills, then please send you details to us asap

**Job Types**: Full-time, Temp to perm

Pay: £12.63 per hour

Expected hours: 35 per week

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Houghton Regis: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have excellent English verbal and written communication skills as there is a lot of b2b phone work & writing
- Are you happy to work as a temp for a few months prior to becoming perm if successful?
- Are you an engaging, supportive team player who is reliable?

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service b2b: 1 year (required)
- Admin: 1 year (required)

Work authorisation:

- United Kingdom (required)

**Location**:

- Houghton Regis (required)

Work Location: In person

Application deadline: 07/01/2025
Reference ID: JNA1043
Expected start date: 13/01/2025