Administrative Assistant

7 days ago

Wednesbury, United Kingdom KTC Edibles Full time

KTC is a leading food manufacturer & distributor with headquarters in the West Midlands / Black Country area, servicing major national retailers, large food service groups and blue chip corporations.

Our colleagues are the heart of our business and we are always on the lookout for enthusiastic and skilled individuals to join our hardworking, talented team here at KTC.
KTC has grown significantly within the last few years, and we have ambitious plans for the future. It’s an exciting time to join our team, with real opportunities to build a successful career in the food industry at KTC.

**Job Purpose**

We are seeking a hardworking and committed Administrative Assistant to support our busy Exports Team with a range of administrative tasks.

**Main duties**:

- Support the Export Supervisor with administrative tasks linked to factory exports
- Manage Exports mailbox and phone calls
- Liaise with Production, Warehouse and service providers
- Customer issues/complaints management
- Electronic record keeping and chasing missing documents
- Work as part of a team to deliver an effective and efficient service to clients
- Issue export documents (CI/PL, Health Certificate, Vet Certificates)
- Prepare quotations
- Preparing samples
- Problem solving abilities
- Excellent customer service skills
- A pro-active and engaging approach
- The ability to work to deadlines
- Excellent communication and organisation skills
- Sound knowledge of Microsoft Office
- Proven admin experience and strong administration skills
- Excellent numeracy, communication (written / verbal) and interpersonal skills
- Attention to detail and a high level of accuracy.
- The ability to build strong working relationships
- The ability to plan and prioritise workload

**The following would be advantageous**:

- Knowledge of shipping methods and terminology
- Experience of working in Exports
- Understanding of a logistics business
- Understanding of Customs procedures

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