Case Officer

1 week ago

Canterbury, United Kingdom Direction Law Full time

**JOB TITLE**

An exciting opportunity has arisen for a Case Officer to join our New Build Shared Ownership team based in our Canterbury office. This role covers 08.30 - 17.00, Monday to Friday and is inclusive of a one-hour lunch break.

The purpose of this role is to play an important part in ensuring the team consistently delivers a high standard of work to meet the needs of our clients and the timescales required by our clients and the work providers.

**Key Duties of the Role**:

- Liaising with clients to obtain important documentation and provide them with regular updates.
- Checking mortgage offers for approval.
- Processing contract packs and reports.
- Preparing and progressing files.
- Updating checklists and charts for internal and external use.
- Ensuring Firm policy and procedure is adhered to during the transaction.
- Participate in all training programmes initiated by the Line Managers.
- Report all issues of concern to the Head of Department or as they may direct.
- To administer daily work within the restrictions of GDPR, Law Society
- Conveyancing Quality Scheme and Solicitors Regulation Authority.
- To undertake additional tasks as deemed reasonable to meet the needs of the team

**Requirements for the Role**:

- Ability to prioritise your workload and stay calm under pressure;
- Use IT systems efficiently.
- Produce accurate work and have a keen eye for detail.
- Have a willingness to learn and develop expertise knowledge is essential as the legal industry is constantly evolving. In a busy office a polite and professional approach is a must.
- Good verbal and written communication skills.
- Minimum of 5 GCSEs A - C/9-4 or equivalent is essential.
- Previous legal admin experience, preferably in conveyancing is desirable but not essential.

**Benefits**:

- 20 days holiday plus bank holidays and additional time off during the Christmas closing period
- Discount website
- Employee Assistant Programme
- Eye care voucher scheme
- Access to flu vouchers
- Company pension scheme

Direction Law is a firm proudly built on relationships. With around 180 employees, and with over 45 years’ experience in providing a range of conveyancing and other legal services to private individuals, housing providers and business clients, our expertise and increased market share allow us to continually expand our business to meet the demands of our work providers and clients. We are therefore looking for enthusiastic individuals to join our business, who wish to be part of our success.

**Salary**: £19,000.00

Full training will be provided. You must be eligible to work in the UK.

No agencies, thank you.
- We are an equal opportunity employer dedicated to building an inclusive and diverse workforce. We can provide accommodations during the recruitment process upon request. Information received relating to these accommodations will be addressed confidentially._

**Job Types**: Full-time, Permanent

**Salary**: From £19,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Canterbury, CT1 2UD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location

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