Service and Hire Parts Assistant
5 days ago
**Key Responsibilities**
- Support other staff within the organisation as necessary on a day-to-day basis e.g. providing parts provisioning advice and support, administration support and customer service within Hire, Service and Sales.
- Ensure the security of designated stock holdings within the stores including hazardous materials.
- Maintain a centralised parts location system and, together with the Manager, identify and resolve stock control and/or pick fail problems.
- Provide parts provisioning support to the Workshops team members.
- Provide customer support, as necessary, via phone and/or counter enquiries including sales order processing.
- Advising the Workshops Manager on parts control matters.
- Ensure the accuracy of stock put away.
- Carry out rolling stock check to assure stock levels are accurate.
- Advise other MIS Ltd staff on the parts receipt, put away and control processes.
- Provide support on the stock and system audit programme including performance reports and exception reporting.
- Liaise with managers and/ or Supervisors in procuring given tasks and compliance with departmental procedures to meet objectives including scheduling and costing.
- Parts Inventory Control including purchasing, receipt, storage, issue and despatch.
- Ensure compliance with departmental standard operating procedures ( SOP’s).
**Skills and Experience**
- Experience in a similar role will be an advantage but full training will be given.
- Must have excellent customer service skills.
- Must be numerate and literate with good IT skills.
- Ability to multitask and work within a fast-paced environment.
- Must be able to work as part of a team and demonstrate willingness to help and support colleagues when required.
**Benefits**
- Accredited Living Wage Employer
- Pension Scheme
- Death in Service Scheme
- Employee discount
- Cycle to work scheme
- Discretionary annual bonus, based on company performance
- Extra holiday after one year
Pay: £24,960.00 per year
Work Location: In person
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