Service Advisor
3 days ago
As part of the front line team, our Service Advisors are key to the relationships we have with our customers and to the success of our business.
You will provide a friendly, single point of contact to our customers from arrival at the service desk, keeping them informed about the progress of their vehicle throughout the day, ensuring they are completely satisfied with their experience.
The service desk is an exciting, high pressure environment where attention to detail, calmness under pressure and common sense are essential attributes.
Your role will include:
Meeting and greeting customers, and identifying their needs
Seeing a customer through their journey with regular communication
Ensuring each customer receives a fully priced video of any additional work required and gaining their authorisation in a timely fashion
Liaising with other departments to create a 360° of brilliant service
Building and maintaining long lasting relationships
Providing support to fellow team members
We are looking for an enthusiastic, driven individual ready to bring their passion and flair to the role, as part of our Attleborough Service department.
In return, you will enjoy a highly rewarding role within our business, a competitive base salary, commission opportunities, and excellent employee benefits.
We are dedicated to providing an inclusive culture throughout the whole business and actively promote diversity with the elimination of discrimination in the workplace. We are committed to ensuring every employee & job applicant is treated fairly and no lessfavourably based on the grounds of age, disability, gender, sexual orientation, nationality religion or belief. We are opposed to all forms of unlawful and unfair discrimination.
Ready to join the team?
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