Call Handler

5 days ago

London, United Kingdom Home Made Full time

**Call Handler **| Home Made**

Join our diverse team of Sales Professionals and be a key part of revolutionising the renting experience for our customers

In this role, you will be the first point of contact with our potential renters and the first part of our sales process. You'll be qualifying warm leads through inbound and outbound calls, to understand what our customers are looking for and ultimately match them to their ideal new home

**Working hours**: Rotas are set in advance - Monday to Friday 9am-6pm or 10am-7pm. This role also requires a bi-weekly Saturday with a day in lieu in return.

**Office location**:London Southwark, this is a full time office-based role (close to Southwark, Waterloo and Blackfriars stations)

**Salary**: Base Salary £23k, £30k OTE (uncapped)

**The Job**:

- Working through inbound and outbound call lists
- Cross selling on properties that likely fit their needs better, but may be in a slightly different location
- Confidently talk through promotions with customers and how these can benefit them
- Be an expert in each development, able to talk through key components of properties and the local area
- Work as part of a team to ensure targets are met
- Ensure each prospective renter ultimately gets booked in for a viewing at the time that suits them and feels excited about their property search.

**About You**:

- You enjoy the world of sales and is always shooting for that next goal
- You are an excellent communicator with the ability to build rapport with a range of customers
- You are results-driven, looking to surpass targets
- You love to learn and are keen to expand within the role
- Exceptional written and spoken verbal communication skills

**Benefits of working with us**:

- Annual Leave: 24 days leave + your birthday off
- Modern, state of the art offices
- Employee Perks: discounts for stores, cinema etc
- Yearly Half Day Charity Day
- Office Social Events (Summer and Winter Parties)
- Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc.
- Mental Health First Aiders
- On site Gym access, showers (towels & shower gel), and indoor bike storage
- Weekly Friday 5pm Happy Hour in the office
- Opportunities to upskill in your career through our Learning and Development Programme

**We are an equal-opportunity employer

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