Customer Service Representative

6 days ago


Northampton, United Kingdom Premier Solutions and Training Ltd Full time

We are looking for a number of customer service advisors for our logistics client based in Northampton.

We have both full and part time roles available.

These roles are permanent and you will be working directly for our client and not through the agency.

The role involves;
- Empathise with and prioritise customer needs, and communicate with stakeholders to resolve customer issues
- Build relationships and liaise every day with the Logistics team in the station to help get the best outcome for our customers
- Make quick and effective decisions on behalf of the customer
- Monitor customer deliveries in real-time for delivery success

Band2

**Job Types**: Full-time, Part-time

Pay: £13.00-£14.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Flexitime
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends
- Overtime
- Weekend availability

Work Location: In person



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