3rd Line Infrastructure Engineer
2 days ago
Role: 3rd Line Infrastructure Engineer
Rate: £400 - £450 per day (Outside IR35)
Location: Manchester / flexible remote working
Our client is a leading IT Services company providing solutions from IT infrastructure and cloud solutions to managed services and IT support. With an enviable portfolio of both Private and Public sector clients they work with market-leading technology vendorsto help their clients achieve their ambitious business vision and goals
As part of their continued growth, they are now seeking a talented 3rd Line Infrastructure Engineer to complement their existing team working on multiple projects and client requirements.
The ideal individual will have proven 3rd line infrastructure support experience across varying infrastructure solutions working in a fast paced environment.
Key responsibilities (but not limited to):
- Provide 3rd line infrastructure support, acting as technical escalation for support cases
- Investigate issues and provide root cause analysis
- Execute Change, Release and Incident Management effectively and timely
- Adhere to deadlines in line with SLA’s
Skills and Experience:
- Proven track record of 3rd line infrastructure support experience
- Experience supporting the following Infrastructure solutions:
- VMware 5.5\6.0\6.5\6.7 (Clustered\Multiple site)
- VMware SRM\Veeam
- VCP-DCV 6.0 or higher
- HP\Cisco UCS\Dellservers
- Shared SAN Storage
- Experience with NetApp Storage\Products (SnapManger\Snapmirror) and Microsoft Hyper-V (2012\2016 clustered environments) is also desirable
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