Apprentice - Quality Assurance

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Marshall has been training apprentices for over 100 years and we are committed to the development of future talent. If you want the opportunity to become part of this exciting business and help to shape its future then this apprenticeship programme is for you.

Not only will you receive fully funded qualifications you will get real-world, on the job experience of working in an aerospace environment.

As an Apprentice in Quality Assurance your role is provide independent oversight, advice and assistance to all areas of the Aerospace business to allow us to deliver our objectives to our customers efficiently while meeting all of our external and internal requirements.

Duties of a Quality Assurance Apprentice:

- Attend and engage with training, including exams and 1-2-1 meetings with your tutors/assessors
- Manage your time effectively to complete all coursework, assignments and exams required to achieve the apprenticeship
- Reflect on your own practice and experiences and take any feedback onboard
- Learning, understanding and supporting the Company internal audit programme, providing assurance that the system is in compliance with all relevant standards and requirements.
- Learning about different audit techniques in both Operational and Business Support functions
- Assisting in Supplier Assessments and performance monitoring
- Supporting product, process, capability, compliance, patrol or supplier audits as required.
- Supporting maintenance of the QPulse non-conformance system, including root cause confirmation, verification and effectiveness activities.
- Learning and carrying out investigations with the use of Quality tools and techniques (such as Root Cause Analysis Ishikawa)
- Supporting Product Safety and Error Management investigations
- Maintaining suitable records and reports to support monthly KPI / metrics
- Supporting Continuous Improvement activities both within the department and in the Operations areas
- Supporting non-conformance owners through facilitation and deployment of problem solving tools and skills.
- Supporting the management the QA Authorisation database and the interface with other databases (eg Workday / IFS)
- Assisting in the update and control of the Document Management system via QPulse
- Delivering QA Induction and other QA presentations as required.
- Liaising with Engineering and Operational apprentices on their Quality rotations
- Reviewing and understanding regulation changes and their implications to Engineering, Operations, Airport etc
- Supporting manufacturing product special process reviews
- Providing support and guidance on quality related matters across the business as required.
- Perform other duties as defined by the QA Manager

The Apprenticeship

Your apprenticeship will be delivered by one of our partner training providers. As an Apprentice in Quality Assurance working in our Aerospace business you will be following the Level 4 Quality Practitioner Apprenticeship Standard. More information on this standard can be found on the institute for apprenticeships website. The programme will be 18 months and you will work towards developing the knowledge, skills and behaviours required through a range of workshop training, classroom sessions and on the job learning. Not only will you develop your technical skills you will also have the opportunity to develop the behaviours needed to set the foundation for your future career. You will be supported every step of the way by our instructors, mentors, line managers and fellow apprentices.

On top of what you will learn with the training provider you will also get internal experience and training including:

- Internal audit training and experience
- Understanding of Human Factors and Just Culture
- Practical knowledge of ISO 9001 / AS9100 / AS9110
- Basic knowledge of a wide range of aerospace regulations (Design and Engineering, Airport Operations, Military Flying, Manufacturing and Civil & Military Maintenance and repair
- Experience of working with multiple & foreign air forces / regulators
- Experience of working in an airport and aviation environment with complex engineering

Your apprenticeship also aligns with professional recognition with the Chartered Quality Institute for Practitioners.

What are we looking for?
- Motivation for Marshall, the aerospace industry and a career in quality assurance
- Motivation to complete an apprenticeship - learn on the job
- Desire and aptitude for hands on work and developing technical skills
- Ability to work in a team
- Good communication and interpersonal skills
- Ability to problem solve
- Integrity and ability to take responsibility
- Resilient and copes well with change
- Innovative and able to think of new ideas

Entry requirements
- You must have at least 5 GCSEs at Grade A*-C/4-9 (or equivalent) including Mathematics and English
- In order to receive apprenticeship funding you must have the right to work in the UK and meet residency eligibility requirements
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