Food & Beverage Team Leader

1 week ago


Birmingham, United Kingdom Novotel Birmingham Birmingham Full time

Novotel Birmingham Centre is looking for an enthusiastic person to join our team at the hotel.

This position is for a Food & Beverage Team Leader who the will work in our Gourmet restaurant and bar.

This 4-stars hotel has 148 rooms and 8 meeting rooms and is located in the heart of the city centre.

**PROFILE / PERSONALITY**
- Positive
- Guest oriented and service minded
- Sales acumen
- Good listening and communication skills
- Self-confidence,
- Excellent presentation
- Ability to work under pressure
- Responsiveness,
- A natural team leader

**What will you be doing as a Food & Beverage Team Leader?**
- Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty
- Enquires whether guests are satisfied throughout the meal
- Takes into account and anticipates guests' needs
- Conveys the hotel image
- Implement training programs for all the employees, conduct induction and skills training.
- Identify challenges and support team
- Supervises and checks the bar, restaurant, meeting rooms set-up, menu, presentation,

**Work Experience**
- If this is YOU and you want more details then get in touch
- Preferably with work experience in hospitality
- Flexible with working hours is essential
- Positive with a can-do attitude
- Big on Smiles, Massive on quality
- Well organised
- Team Spirit

**Benefits**

Working with a fabulous team that are at the heart of the hotel

Free meals on duty and uniforms provided

Accor F&B Discount at any Accor Hotel Worldwide

Accor Friends and Family Rates

Accor Development Program

Additional holidays with service

Cycle to work scheme

Eye Tests

Cycle to Work Scheme

Double paid Bank Holiday

Competitive Salary

28 days of holiday

£11.90 hourly rate

Service charge

And more: recommend a friend scheme; Employee Advisory Service

**Job Types**: Full-time, Permanent

**Salary**: £11.90 per hour

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexitime
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Flexitime
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

Flextime



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