Food & Beverage Team Leader
1 week ago
Novotel Birmingham Centre is looking for an enthusiastic person to join our team at the hotel.
This position is for a Food & Beverage Team Leader who the will work in our Gourmet restaurant and bar.
This 4-stars hotel has 148 rooms and 8 meeting rooms and is located in the heart of the city centre.
**PROFILE / PERSONALITY**
- Positive
- Guest oriented and service minded
- Sales acumen
- Good listening and communication skills
- Self-confidence,
- Excellent presentation
- Ability to work under pressure
- Responsiveness,
- A natural team leader
**What will you be doing as a Food & Beverage Team Leader?**
- Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty
- Enquires whether guests are satisfied throughout the meal
- Takes into account and anticipates guests' needs
- Conveys the hotel image
- Implement training programs for all the employees, conduct induction and skills training.
- Identify challenges and support team
- Supervises and checks the bar, restaurant, meeting rooms set-up, menu, presentation,
**Work Experience**
- If this is YOU and you want more details then get in touch
- Preferably with work experience in hospitality
- Flexible with working hours is essential
- Positive with a can-do attitude
- Big on Smiles, Massive on quality
- Well organised
- Team Spirit
**Benefits**
Working with a fabulous team that are at the heart of the hotel
Free meals on duty and uniforms provided
Accor F&B Discount at any Accor Hotel Worldwide
Accor Friends and Family Rates
Accor Development Program
Additional holidays with service
Cycle to work scheme
Eye Tests
Cycle to Work Scheme
Double paid Bank Holiday
Competitive Salary
28 days of holiday
£11.90 hourly rate
Service charge
And more: recommend a friend scheme; Employee Advisory Service
**Job Types**: Full-time, Permanent
**Salary**: £11.90 per hour
**Benefits**:
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexitime
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Flexitime
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person
Flextime
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