Freight Operator

3 days ago


West Bromwich, United Kingdom Freight Personnel Full time

Our client is an innovative offering a tech savvy freight forwarding experience for their customers. Operating all modes of freight services including ocean, air and road freight services.
We are now recruiting a **freight forwarding operator** for their site in **West Bromwich** your role will involve...
** Arranging haulage with shipping line/air/road cargo carriers**
** Coordinate the importation and/or exportation via sea, air or road**
** Build strong working relationships with suppliers, airlines & overseas partners/agents**
** Develop and build relationships with customers**:

- Handle requests and queries and resolve them effectively and efficiently
- Using internal systems to create documentation that will enable freight to be moved to customer specifications, on time with all the necessary **customs and legal documentation, including**:

- Creating and updating freight bookings
- Raise additional **customs documentation** to ensure the freight can move from country to country along with any consular documentation
- Collate all documents and distribute them to customers and carriers, as required
- Preparing, processing and checking of invoices within specified deadlines
- Secure the payment of cleared funds for: COD (cash on delivery) accounts and Duty/VAT invoices
- Ensure requests and queries are resolved and actioned quickly and efficiently
- Accurate & timely reporting
Person Specification
- Essential experience in **ocean FCL Import movements** and acknowledge of possible issues i.e. Quay Rent, Demurrage, Detention etc
- Experience of taking booking and arranging of transport via ocean, air, road multimodal imports/exports.
- Experience in quoting to and invoicing of clients
- A clear understanding of how duty/VAT is calculated and customs payment methods
- Experience in the creating of, checking of and processing of all relevant importation OR exportation documentation
- Good verbal and written communication, to provide a professional image to customers and suppliers
- The ability to instruct a global network of agents, suppliers, shipping lines, air cargo carriers
- Experience of shipments to and from worldwide destinations
- The ability to prioritise a large number of tasks to ensure accuracy and deliver results with great attention to detail and a high sense of urgency
Package And Benefits
** Salary: £30,000.00-£32,000.00 per annum dependent on experience but could be negotiable dependant on experience**
** Full time office role**
** 32 days including Bank Holidays**
** Pension**
** Free Car Parking available**
** Located centrally within town centre setting


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