Freight Operator

7 days ago

West Bromwich, United Kingdom GenX Global Forwarding Ltd Full time

**Company description**

GenX Freight is striving towards providing a more innovative digitalised freight forwarding experience for our customers. We operate all modes of freight services including ocean, air and road freight services with a portfolio of inbound and outbound clients. We employ pro-active staff who work with us to achieve nonstop growth. This creates long-term prospects in a wide variety of functions-from IT Software Engineers, Logistics, Human Resources and finance functions.

**The Individual**

**TYPICAL DAILY JOB DUTIES - WHAT ARE YOU RESPONSIBLE FOR?**
- Arrange haulage with shipping line/air/road cargo carriers
- Coordinate the importation and/or exportation via sea, air or road
- Build strong working relationships with suppliers, airlines & overseas partners/agents
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients business requirements
- Take requests and queries and resolve them effectively and efficiently
- Using internal systems to create documentation that will enable freight to be moved to customer specifications, on time with all the necessary customs and legal documentation, including:

- Creating and updating freight bookings
- Raise additional customs documentation to ensure the freight can move from country to country along with any consular documentation
- Collate all documents and distribute them to customers and carriers, as required
- Preparing, processing and checking of invoices within specified deadlines
- Secure the payment of cleared funds for: COD (cash on delivery) accounts and Duty/VAT invoices
- Ensure requests and queries are resolved and actioned quickly and efficiently
- Accurate & timely reporting

**PERSON SPECIFICATION**
- A minimum of 5 years' experience in ocean freight FCL import movements is essential and acknowledge of possible issues i.e. Quay Rent, Demurrage, Detention etc
- A minimum of 3 years’ experience of booking and arranging of transport via ocean, air, road multimodal imports/exports.
- Experience in quoting to and invoicing of clients
- A clear understanding of how duty/VAT is calculated and customs payment methods
- Experience in the creating of, checking of and processing of all relevant importation OR exportation documentation
- Good verbal and written communication, to provide a professional image to customers and suppliers
- The ability to instruct a global network of agents, suppliers, shipping lines, air cargo carriers
- Experience of shipments to and from worldwide destinations
- The ability to prioritise a large number of tasks to ensure accuracy and deliver results with great attention to detail and a high sense of urgency

**PLEASE ONLY APPLY IF YOU HAVE RELEVANT EXPERIENCE**

**Package And Benefits**
- **Salary negotiable dependant on experience**:

- **Fulltime office**:

- **32 days including Bank Holidays**:

- **Pension**:

- **Free Car Parking available**:

- **Located centrally within town centre setting**

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£32,000.00 per annum dependent on experience

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£32,000.00 per year

**Benefits**:

- Free parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- West Bromwich: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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