3rd Line Infrastructure Engineer
4 days ago
Senior Infrastructure Engineer, 3rd Line, Microsoft, Windows, VMWare, Office365, Azure AD, Dell, Citrix.
**This is a hybrid role; 2 days in their Hull office a week, and the rest remote**
An award winning financial services firm are looking for a (hybrid based) Senior Infrastructure Engineer (3rd line/ 3rd level) with an ability to provide the technical expertise required to implement a variety of infrastructure projects, as well as takeownership for resolving 3rd level incidents and issues for the group.
Key Accountabilities & Responsibilities
- Providing the technical support for projects, and delivery of infrastructure tasks
- To support the technical services team on 2nd and 3rd line incidents, and planned work, managing them through to resolution
- Troubleshoot and monitor the technical infrastructure and perform preventative maintenance work, to ensure operational effectiveness and stability of the technical environment
- Supporting and coaching Infrastructure team members
- Supporting infrastructure design planning
- Documenting infrastructure processes, procedures, and standards and to maintain or prepare system
documentation as required
- Liaising with other departments in identifying and resolving technical business issues
- When required support the operations team in resolving high impact, or technically challenging
problems.
Knowledge & Experience
- Strong expertise across Windows Server platforms, including VMWare virtualisation technologies
- Be able to contribute to the 3rd level technical expertise across a Microsoft, Dell, and Citrix infrastructure
- Exchange 2016/2019 Hybrid, Office 365 and Azure AD
- Enterprise AV technologies, such as Sophos Enterprise/Sophos Central
- Dell/EMC hardware, including traditional 3-tier and HCI (VxRail/VSAN/NSX).
- Storage and Backup Management using SAN/NAS based technologies on EMC hardware
- Web based technologies, e.g. IIS,.Net. and Microservices
Administration of Active Directory, Group Policy, DNS/DFS/DHCP/WINS, Windows File & Print services
Senior Infrastructure Engineer, 3rd Line, Microsoft, Windows, VMWare, Office365, Azure AD, Dell, Citrix.
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