Service Advisor

15 hours ago

Elgin, United Kingdom John Clark Motor Group Full time

**Service Advisor**

A fantastic opportunity has arisen to work at **Pentland** **Land Rover** in **Elgin as a Service Advisor**

**Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest levels of professionalism and customer care.

**The Role as Service Advisor**
- Evaluate customer needs on servicing or repair requirements, in line with Vehicle Health Checks
- Ensure the customer is aware of all applicable costs and the progress of repairs in a timely manner and competently handling objections
- Coordinate internally with the workshop colleagues to progress the vehicle through the service process
- Deliver exceptional customer service in order to achieve the customer satisfaction set objectives whilst adhering to the manufacturer standards and dealership procedures
- Maintain accurate customer details to ensure customer database is up to date
- Up to date knowledge on additional products and services is essential
- Work in line with all service and warranty policies of both group and manufacturer

**Skills & experience we know will help Service Advisor succeed in this role**
- Previous Customer Service experience is preferable
- Proven track record of ability to influence and advise customers on technical issues and products with support where applicable
- Deliver first class service to achieve company and manufacturer objectives
- Self-motivated with experience of achieving targets
- Confident and professional communication skills

**If you’ve got it, we want it and in return you will benefit from us**:

- 6 weeks holiday (30 days per year, full time) increasing with length of service
- Additional earning potential through bonus
- Careers development opportunities (click here for more info on our team stories)
- Award winning In-house and manufacturer training
- Access to Colleague car purchase schemes
- Group contributory pension scheme
- Life assurance
- Industry leading employee discount platform at a wide range of high street & online providers
- Employee support available from trained specialists, 24/7/365 for emotional, mental, legal requirements
- Colleague uniform provided
- Preferential rates on borrowing and saving schemes
- Family Fun Days and dealership events
- Preferential rates on vehicle parts purchases and servicing.
- Cycle to work scheme

**SoWhat happens next?

  • Service Advisor

    1 week ago

    Elgin, United Kingdom Park's Motor Group Full time

    Service Advisor Wanted Location Elgin Brand Ford Due to continued growth at our busy service centre in Elgin, we require motivated and proactive Service Advisors to join our team. About the Role You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers. What You...

  • Service Advisor

    1 week ago

    Elgin, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us keep our Elgin Fiat branch running smoothly. **This position is to cover Maternity Leave** **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our...

  • Service Advisor

    1 week ago

    Elgin, United Kingdom Arnold Clark Full time

    **Salary**: £27,569 with up to £39,000 OTE plus benefits **Type of work**: Temp **Location**: Elgin About the role We are currently recruiting for a new Service Advisor to help us at our Fiat/Abarth branch in Elgin. This position is a maternity cover. **We offer**: - 33 days’ holiday allowance with room to grow - Generous retail discounts - Private...

  • Service Advisor

    3 days ago

    Elgin, United Kingdom Hawco Group Full time

    **Service Advisor at Volkswagen Elgin** Working as a Service Advisor within our Volkswagen service department you will provide a high level of customer satisfaction by ensuring all job functions and tasks are delivered in an accurate and timely manner. Working for Hawco Group you will be part of one of the few remaining family owned car retailers in the...

  • Customer Services and Sales Advisor

    1 week ago

    Elgin, United Kingdom Brightwork Ltd Full time

    Job DescriptionCustomer Service & Sales Advisor – Engineering Department Brightwork is looking for a motivated Customer Services & Sales Advisor to join their client's Engineering team within a Nationwide family business. Monday to Friday, 8 am to 5 pm – 40 hours, you will be based in Elgin. This family-run company offers an excellent salary, benefits...

  • Customer Services and Sales Advisor

    3 weeks ago

    Elgin, United Kingdom Brightwork Full time

    Job Opportunity: Customer Service and Sales AdvisorOur client, located in the centre of Elgin, is seeking an exceptional Customer Service and Sales Advisor to join their engineering team. This is a permanent position that offers an excellent salary and benefits.Are you a Customer Service Advisor with outstanding phone skills who enjoys helping others? Do you...

  • Customer Services and Sales Advisor

    1 week ago

    Elgin, United Kingdom Brightwork Full time

    Customer Service & Sales Advisor – Engineering Department Brightwork is looking for a motivated Customer Services & Sales Advisor to join their client's Engineering team within a Nationwide family business. Monday to Friday, 8 am to 5 pm – 40 hours, you will be based in Elgin. This family-run company offers an excellent salary, benefits and training...

  • Customer Services and Sales Advisor

    3 weeks ago

    Elgin, United Kingdom Brightwork Ltd Full time

    Customer Service & Sales Advisor – Engineering DepartmentBrightwork is looking for a motivated Customer Services & Sales Advisor to join their client's Engineering team within a Nationwide family business. Monday to Friday, 8 am to 5 pm – 40 hours, you will be based in Elgin. This family-run company offers an excellent salary, benefits and training...

  • No7 Advisor

    2 weeks ago

    Elgin, United Kingdom Boots Full time

    256597BR **No7 Advisor**: - Elgin, Springfield Retail Park - Fixed Term - Part-time **The salary for this role is £25,457 - £28,527 for full time hours depending on location. For part-time hours, the salary will be pro-rata.** No7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we...

  • Parts Advisor

    1 week ago

    Elgin, United Kingdom Arnold Clark Full time

    **Salary**: £27,569 with up to £39,000 OTE plus benefits **Type of work**: Permanent **Location**: Elgin About the role We’re looking for a Parts Advisor to work at our Fiat branch in Elgin. You don’t need to have previous parts experience to apply, as we’ll provide comprehensive training. **We offer our Parts Advisors**: £39,000 OTE made up of a...