Civil Enforcement Officers

About the team we are recruiting to
Coventry is a city that is changing fast - and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places - with an inspiring, world-famous history and exciting times ahead.

We’ve been awarded UK City of Culture 2021; home to award-winning universities, top level sport and concerts and famous brands such as Jaguar and Severn Trent. We are a part of the ‘Midlands-Engine’, the home of the UK motor industry and a proud multicultural city.

Major developments are taking shape around the city, including a new-look shopping centre, a water park, new business quarter, restaurants and a modernised rail station. More and more firms and families are relocating to our city as they see what we have to offer.

Coventry is a great place to live and work and it’s getting even better - and having the right infrastructure is vital.

That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.

Headed by Chief Executive, Martin Reeves, the Council is committed to improving the quality of life for residents and making Coventry a top 10 city. We’re bringing in new, streamlined ways of working and making more use of technology to deliver services to the people who live and work in our city.

We have secured grant funding from the West Midlands Combined Authority and the Coventry and Warwickshire Local Enterprise Partnership to invest in the city centre to ensure we create a legacy for local people after the city has welcomed the world for its year as City of Culture in 2021.

Building on the work already competed, we will retain the best of the old alongside the best of the new.

Numerous changes have already taken place to transform Coventry's public spaces, with £57m invested in the city since 2011, and an estimated £10m+ by 2021. This has resulted in significant private sector investment in public realm schemes and commercial developments.

Works already taken place include:

- Broadgate
- Cathedral Lanes turned into restaurant area (Wagamama, Las Iguanas, Cosy Club, The Botanist, Bistrot Pierre and MOD Pizza have occupied the space, with more to come).
- One Friargate building and the bridge deck demolition
- The Wave's construction - £36m water park, award-winning leisure offer
- Nationwide building demolition - opening the space into Broadgate and Hertford Street.

We have 887km of carriageways made up of 89km of A roads, 69km of B roads, 64km of C roads and 655km of Unclassified roads.
- 2161km of footways, footpaths and cycleways.
- 300 structures, including subways, retaining walls, culverts, gantries and rights of way structures.
- 33,000 street lighting columns, 4,000 lit traffic signs and beacons and 1,500 lit traffic bollards.
- 44,000 drainage gullies.
- 127 signal controlled junctions, 98 pedestrian crossings, and 115 school patrol flashing lights.

We know how hard our people work in our Highways, Traffic and Transportation Teams, and what it means to have a great manager who makes the time to say 'thank you'. So, with us, your work will always be appreciated and recognised.

We also know that to recruit passionate, dedicated staff in Highways, Traffic and Transportation where there’s simply more demand than available resource, we show our appreciation in other, more tangible ways, too - to make Coventry City Council an attractive place to work in terms of the benefits.

What is the job role?
We are looking to appoint several highly motivated, dynamic, and enthusiastic individuals to join our team of Civil Enforcement Officers (Traffic Wardens) in Parking Services.

You will be required to work a rotating shift pattern and will be paid an allowance in addition to your basic pay.

You will be responsible for carrying out parking patrols throughout Coventry and for ensuring the parking machinery in car parks and on-street is operational.

The role involves monitoring vehicles to ensure they are parked in compliance with restrictions. Where necessary, you are required to issue penalty notices to vehicles that are parked incorrectly or illegally.

Importantly, you will wear a uniform and will be based outdoors. You must be physically fit and capable of walking long distances of about 12 miles a day in all weathers while carrying equipment.

Who are we looking for?
You must have the confidence to deal with a range of customers in challenging situations and possess a good knowledge of the civil parking enforcement regulations. In addition, you must be observant, able to record details accurately and efficiently, have excellent communication and customer services skills, possess a full and clean driving licence, and have an aptitude to use computerised technology for which you will receive full training.

**Shift Pattern**

3week rotating shift pattern

**Week 1**:
Mon, Tues & Wed 7.30am to 3:30pm

Sat 10:30am