Civil Enforcement Officer

About the team we are recruiting to
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry is a city that is changing fast - and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places - with an inspiring, world-famous history and exciting times ahead.

Major developments are taking shape around the city, including a new-look shopping centre, a water park, new business quarter, restaurants and a modernised rail station. More and more firms and families are relocating to our city as they see what we have to offer.

Coventry is a great place to live and work and it’s getting even better - and having the right infrastructure is vital.

That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.

Works already taken place include:

- Broadgate
- Cathedral Lanes turned into restaurant area (Wagamama, Las Iguanas, Cosy Club, The Botanist, Bistrot Pierre and MOD Pizza have occupied the space, with more to come).
- One Friargate building and the bridge deck demolition
- The Wave's construction - £36m water park, award-winning leisure offer
- Nationwide building demolition - opening the space into Broadgate and Hertford Street.

We know how hard our people work in our Highways, Traffic and Transportation Teams, and what it means to have a great manager who makes the time to say 'thank you'. So, with us, your work will always be appreciated and recognised.

We also know that to recruit passionate, dedicated staff in Highways, Traffic and Transportation where there’s simply more demand than available resources, we show our appreciation in other, more tangible ways, too - to make Coventry City Council an attractive place to work in terms of the benefits.

What is the job role?
The role is traditionally known as a Traffic Warden. It involves monitoring vehicles to ensure they are parked correctly and in compliance with parking restrictions (e.g. double yellow lines). Where it is necessary, you will use a mobile device to issue penalty notices (parking tickets) to vehicles that are parked incorrectly and in contravention of the restriction. You will also be responsible for carrying out parking patrols throughout Coventry and for ensuring parking equipment and machinery in car parks and on-street is operational.

Importantly, you must be physically fit and capable of working outside in all weathers and for walking up to 12 miles a day in uniform whilst carrying work equipment.

You will be a member of a large team of Civil Enforcement Officers and work a rotating shift pattern that covers 7 days a week, for which you will be paid an allowance in addition to your basic salary.

Who are we looking for?
We are looking to appoint several highly motivated, dynamic and enthusiastic individuals to join our hard-working team of Civil Enforcement Officers (Traffic Wardens) in Parking Services.

You must be confident and have the ability to deal professionally with a range of customers in challenging situations. You should possess a good understanding of the parking enforcement regulations. In addition, you must be observant and able to record details accurately and efficiently, have excellent communication and customer service skills; possess a full, clean driving licence; and have an aptitude to use computer technology for which you will receive full training.

**Guaranteed Interview Scheme** - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition

Interview date(s):
About Coventry
**Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.**

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We part