Casual/ Bank Hotel General Assistant

7 days ago

Minehead, United Kingdom The Aurora Group Full time

Overview and Responsibilities: **Bank Hotel General Assistant** **Location**: Somerset **Contract Type**: Casual **Hours**: Flexible hours to suit you **Salary**: £9.65-£10.18ph + 13% Holiday Pay Foxes Academy is an Ofsted outstanding specialist college for young adults with learning disabilities (18-25 years old). We offer training in independent life skills, plus the opportunity to learn catering skills in Foxes Hotel. The happiness, well-being and success of our learners is at the centre of everything we do. The main purpose of the role: To support reception, front of house and housekeeping to ensure the continuous smooth running of the hotel business. As a Bank Hotel General Assistant you will have the flexibility to choose your working days and shifts. Key Duties: - To ensure the safety and well-being of the students while on duty by being aware of Company policies relating to Food Hygiene, Food Safety, Health & Safety and COSHH. - Attend all appropriate meetings as and when required. - To absolutely ensure to always deliver a high standard of customer care. - Complete cleaning and preparation tasks to support business needs and requirements to be compliant. - Complete regular checks on the toilets, bedrooms, and laundry tasks and clean/complete as required. - To support with the clearing and cleaning of still room if no kitchen porter is on shift. - Complete the clearing and cleaning of all public areas as required ensuring high standards are maintained. - Take direction from the Hotel Manager and Senior Leadership Team as to the tasks which require completion to meet the daily business needs. - Cover reception duties in a professional manner including taking phone calls, taking bookings, checking in guests and completing payments. Duties will vary, you must expect to diversify and lend a hand wherever is required. Skills and Qualifications: - Hotel experience in all departments and be a positive team player. - City and Guilds Hospitality and Catering Level 2 or equivalent. - At least 1 year’s reception experience. - Experience of working in a hotel or restaurant setting. - Housekeeping experience. - Experience of working in a team setting. - Food Hygiene certificate (desirable). - Allergen's course (desirable). - Working with young vulnerable adults or children (desirable) Benefits and Additional Information: The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. **The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer

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