Casual Matchday Restaurant Staff

Job Introduction
**We’re experience makers.**

And food fanatics.** And we’re hiring.**

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive.

Because at Sodexo Live We’re so much more.

Be part of something **greater.**

This is an incredible opportunity to join our team at Sodexo Live St James’ Park, Newcastle United Football Club for season 2025/26. Following on from our biggest season yet, we are looking to start the new upcoming season where we left off.

With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for for driven individuals to succeed in a fast and innovative catering environment and to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

We are looking for customer focused individuals, who want to be a part of something greater.

Main Responsibilities
- To assist with the setup of your area prior to guests arrival, ensuring all necessary mise en place, equipment and preparation is in place.
- To work efficiently, adhering to company working practices.
- To complete any task assigned by a supervisor, working proactively at all times.
- A comprehensive knowledge of the menu, with the ability to describe menu items in detail to guests while recording orders.
- An understanding of fine dining etiquette, with adherence to this at all times.
- Comprehensive knowledge of wine and champagne lists, with the ability to provide recommendations.
- Providing the highest possible level of customer service.
- Working in adherence with Food Allergens information and service procedures.
- Ensuring all food and beverage products served are of the required standard, well presented, and served in line with service guidelines.
- Extensive knowledge of all beverage products stocked.
- Reporting any guest complaints, queries or issues to a supervisor, assisting in resolving these where possible.
- Complete adherence to all licensing legislation, including that which is company specific.
- Be flexible and adaptable to changes, working in different areas as necessary due to business demands or in line with any reasonable request.
- To comply fully with all regulations relating Health and Safety.
- Experience is desirable.
- Excellent verbal communication skills.
- Being friendly yet professional.
- Being a team player with an ability to resolve conflict and take criticism.
- Good attention to detail and punctuality.
- Being proactive is key.

About The Company
Sodexo Live

**We’re Experience Makers.**
And go-getters, fanatic foodies, and community pillars.

At** Sodexo Live** build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.

We **Belong** to a team that feels like family, **ACT** with purpose and be inclusive, **Thrive** in our career, while able to **Be Live** in the moment creating exceptional memories.

After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment.
Because at Sodexo Live we’re so much more.

Be part of something **greater**

**Why choose Sodexo Live -**

At **Sodexo Live** we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the momentyou’ll be immersed in the action. As part of the Sodexo Live team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.

Globally **Sodexo Live**contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.

Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh’s magnificent Signet Library.

**Sodexo Live** is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as