Caretaker

**Caretaker**

**37.5 hours per week - working 5 days out of 7**

Walthamstow was listed top three places to live in London this year, and Mannequin House is in the heart of it Were based in the place where people make and create, the locals do deliver on that statement. Mannequin House is 45 seconds from Blackhorse Road Station, close to the Marshes, Wetlands, Blackhorse Beer mile, Europes longest open aired Market AND we have our own Art Trail. E17 is the best postcode to live and work We are a small and close-knit team, we bring our whole selves to work each day and genuinely love what we do, our residents enjoy staying with us for our great customer service, amazing local knowledge and we so happen to put on a great event too

Our Caretakers are just that
- individuals who pride themselves on ensuring our buildings are in the best they can be, providing not only safe spaces for our residents and team members but also going over and above to ensure our buildings are well maintained and an aesthetic dream. As a caretaker at Student Roost you are involved in all aspects of building maintenance from carrying our small repairs to escorting third party contractors to any issues within your building. You will also take the lead on compliance checks with your keen eye for detail and precise reporting skills. You'll support with grounds maintenance and requirements in our fabulous courtyard, as well as window cleaning outside our lower & Ground floors, keeping our residents views spectacular

**This person is someone we can count on to...**

**Do**:

- A consistent and unrelenting approach to ensuring that your property is safe through accurate and detailed compliance checks and swift reporting of non-compliance
- A keen eye for anything that needs repair or replacing, from painting to putting up shelves, unblocking drains to stopping leaks.
- Develop a keen understanding of planned preventative maintenance at your property and become your sites go-to for PPM queries
- Happy to get your hands dirty by managing your properties bin store area and taking the lead on ensure contaminated waste is correctly disposed of.

**Own**:

- Every student is different and so are the teams that work in our properties our value _You, Do You_ encourages you to bring your whole self to work, dont leave your personality at the door.
- You will be the engine room of the property, working alongside the team and responding to urgent maintenance issues with confidence that even if you cannot fix them problem, you can report it swiftly.

**Learn**:

- From your Best Start Ever you will learn the Student Roost way of doing things, we never walk past a problem and you will take pride in the day-to-day maintenance of the property, with a strong focus is on customer service, attention to detail and a respectful approach that comes with working in someones home.
- Understand that Safety and welfare are never overlooked so you must be able to use all equipment safely and efficiently, escort, monitor and assist the quality of work of contracted landscapers and specialist engineers attending site
- Be your buildings maintenance expert, learning the quirks that make your site unique and the areas of your property that need that require additional TLC- tender loving caretaking.

**Collaborate**:

- Work closely with the site manager and assistant manager to ensure any maintenance issues that require a third-party contractor are raised and reported and that planned preventative maintenance is carried out in line with the appropriate timescales.
- Our value _Be Bold, Be Heard_ provides an open culture where we want to hear new ideas and how we can implement solutions to improve.

**Within**

**1 month** You will start to understand the culture and values of Student Roost. You will know your team members and have a good idea of the daily and weekly compliance checks. You will have had a bash at some minor repairs and be getting to grips with our maintenance logging app.

**3 months** You will have started getting through the weekly PPM checks with ease and build some familiarity with monthly PPM checks. You are a bin store hero and can spot a contaminated bin at great distance. You liaise with the site manager(s) to ensure any maintenance that you cant complete is logged with a third-party contractor and are confidently undertaking minor repairs such as unblocking drains and re-programming door locks.

**6 months** You will be well underway to being settled. Comfortable with all areas of PPM and day-to-day Maintenance. You can triage incoming jobs through the maintenance reporting app and assess which jobs remain internal. You liaise with the site managers on ordering the stock you need to carry out your job and carry out audits of your stock when required. You are happy to escort external contractors around site and assess the quality of their work.