Peer Support Worker, Transplus

2 weeks ago

London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

Chelsea and Westminster Hospital NHS Foundation Trust is one of the leading providers of services for the LGBTQI+ communities including our gender dysphoria clinic ‘TransPlus’, trans sexual health service ‘56T’ and Chelsea Centre for Gender Surgery. Our services are recognised for their inclusivity & diversity, and recently won a Nursing Times Award for ‘Enhancing Patient Dignity’. Our ambition is to be the leading healthcare provider for Trans and non-binary service users in the UK, building on the specialist expertise and knowledge of our clinical teams.
TransPlus, at 56 Dean Street, is the first integrated gender, HIV and sexual health service by NHS England. Our vision is for an innovative and patient-centred service, based on the principle that patients must have equal access to services whatever their gender identity with reasonable adjustments to the delivery of care to match the individual’s needs and circumstances.
The post holder will be an integral member of the wider MDT, being able to communicate the voice of our service users, and allowing this to inform decision making. They will play an important role in community outreach and be innovative in their approach to the role.
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
Some roles may require weekend shifts at multiple sites.
- To provide individual peer support sessions to trans and non-binary service users, supporting them to identify and work towards goals around gender and transition.
- To facilitate peer support groups which foster connections between service users and reduce isolation.
- To support patients to increase involvement in their care, and confidence in decision-making.
- To work alongside the MDT to ensure a high quality service is provided to trans and non-binary people.
- To recognise needs within the service user population and adapt the service or organise events to meet these needs.
- To support any other peer support projects which may arise.

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