Senior Waiter

2 weeks ago


St Andrews, United Kingdom Kohler Full time

At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.

Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.

**Why Join Our Team?**
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests.

We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.

We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.

Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access.

Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.

A career at Old Course Hotel, what’s not to love?

**About the Role**
A rare and exciting opportunity has arisen for an experienced waiter to join our popular Pub, Hams Hame.

Hams Hame is nestled beneath the iconic Hamilton Grand building, next to the 18th green of the world’s most famous golf course.

Hams Hame Pub & Grill is a fabulous venue offering outstanding Scottish cuisine that showcases the best ingredients in an informal setting, where you can also watch sport on TV. Hams Hame is also the perfect place to stop and sample the heart-warming selection of teas, coffees and hot chocolate - perfect for a pre-match warmer or after a blast on West Sands Beach

Your responsibilities will include:

- Welcoming guests as they enter the premises
- Providing exceptional customer service to all guests in line with AA 5 red star standards.
- Providing knowledgeable drink recommendations based off guest preferences.
- Fulfilling drink and food orders accurately and promptly.
- Keeping the bar area and glass wear clean and regularly stocked.

To be successful in this role you will have the following qualities and experience:

- You will have previous experience of at least 2 years within a hospitality role, preferably in a pub / bar setting but all hospitality experiences will be considered.
- You will deliver a warm and welcoming experience, playing your part in making their stay at The Old Course as exceptional as it can be.
- Good knowledge and understanding of beverages, cocktails and bar operations
- Ability to work in a fast paced environment
- You will have a keen eye for detail and an organised approach with the desire to exceed guest expectations.
- You will be a team player with strong communication skills and a positive attitude.
- You will have the ability to engage with guests, helping them however you can and make their visit to Hams Hame memorable.

**Hours**
Permanent Part Time 20hrs

**Salary**
£13.17 per hour
FTE £27,385.26 per annum

**Benefits**
- Free meals and drinks in our complimentary staff canteen
- Discounts across the resort including in our restaurants, room rates, pro shop and golf course
- Wider group discounts within Kohler group.
- Free access to our on-site gym and spa facility.
- Free access to our The Dukes Championship Golf Course
- 24/7 access to the Employee Assistance Programme
- The Old Course Hotel, Golf Resort and Spa is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics._


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