Dental Receptionist

7 days ago

Hove, United Kingdom Hangleton Dental Practice Full time

**Overview**

**Responsibilities**:

- Greet patients warmly as they arrive and assist them with check-in procedures.
- Manage appointment scheduling, including booking, rescheduling, and confirming appointments.
- Handle patient inquiries via phone and in person, providing accurate information regarding services and procedures.
- Maintain patient records accurately and confidentially, ensuring compliance with data protection regulations.
- Process patient payments and manage billing inquiries effectively.
- Coordinate with dental staff to ensure seamless patient flow throughout the day.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Ensure the reception area is tidy and welcoming at all times.

**Qualifications**:

- Previous experience in an administrative or office role is preferred.
- Strong organisational skills with a keen attention to detail.
- Excellent communication skills, both verbal and written, with a friendly demeanour.
- Proficiency in using office software and dental practice management systems is advantageous.
- Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
- A commitment to providing outstanding customer service and enhancing patient experiences.

**Job Types**: Part-time, Permanent

Pay: £10.82-£12.35 per hour

Expected hours: 15 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Overtime
- Weekend availability
- Weekends only

Work Location: In person

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