Administrative Assistant

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

Our team is growing, and we want you to join us - There is no better time to start a career within our Administration team than now

**About the role**:
We are looking for a dynamic, team orientated and dedicated Administrative Assistant who is happy to work from our office located at DL10 5HX. The role will be offered on a permanent basis and hours will be Monday to Friday 9am - 5:30pm.

At ProPharma we are immensely proud of the career pathway and training we can offer you. If you can demonstrate the values needed for the role, transferable skills and life experience, we will give you all the training and support you need to progress.

Responsibilities will include:

- Providing comprehensive administrative support to the Medical Information (MI) Enquiry Handling teams and Senior Management in an accurate and efficient manner.
- Having a solid working knowledge of, and complying with, the Standard Operating Procedures
- Working in a professional manner at all times, with clients, customers, team members and management.
- Ensuring the Confidentiality Statement within the Contract of Employment is always adhered to in respect of the data and property of ProPharma, its clients and employees of the business.
- Maintaining data and record systems
- Generating reports
- Updating documentation
- Answering the main phone line
- Data entry
- General administrative duties as delegated by the Manager.

We provide a supportive and collaborative working environment where you can flourish in your career and feel incredibly rewarded by helping those who need it most.

**Who you are**:

- Have a good level of English and Maths to fulfil the role.
- Have completed courses in office administration and have sound related experience, or an equivalent combination of training and experience.
- Have the ability to work collaboratively and handle frequent interruptions and changing priorities in a high-volume environment.
- Have considerable knowledge of modern office practices and procedures.
- Have excellent communication and customer service skills.
- Have intermediate to advanced skills with virtual meeting software (zoom, teams etc.).
- Be organized and have effective problem management skills.
- Love working in a fast-paced environment

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

**Job Types**: Full-time, Permanent

Pay: £20,800.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Private medical insurance
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Richmond, DL10 5HX: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: JR2356