Post Room Assistant

6 days ago

Reading, United Kingdom UPP Ltd Full time

To help provide a flexible, efficient and professional post room service for students living in halls.

The Post Room is open to receive post, courier deliveries and for the distribution of parcel post throughout the day.

A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people - creating that sense of home that will help students feel safe, secure, and help them thrive. At UPP, we understand just how important this is and that’s why at each of the universities we partner with we have a dedicated onsite team offering a range of facilities management services designed to support the safety of the building and ensure students enjoy a high quality of life throughout their stay.

We currently have an opportunity for a Post Room Assistant to join our fantastic UPP team onsite at Reading University.

This is a zero hours fixed term position until June 2026. The hourly rate is £12.60 per hour.

Our Post Room Assistant is responsible for providing a flexible, efficient and professional post room service for students living in halls of residence.

Role responsibilities include:

- Responsible for the secure receipt, sorting, distribution and management of mail parcels for residents and staff
- Maintain and update various records and registers both manual and computerised as required
- Provide appropriate notification of post to residents and staff as required
- Ensure that the working environment is properly maintained and kept tidy at all times
- Provide prompt and effective help, information, and advice for all residents, and staff
- Assist with reception duties as and when requested
- Comply with health and safety, ensure work is performed in a safe manner
- Prepared to be added to an emergency contact list to assist in emergencies out of hours which may include manning a door or fire alarm panel

We are looking for you to have worked in a similar role and environment with great communication and administration skills with excellent attention to detail. Most of all you will have the passion to work as a team to do an excellent job to our students and staff.

You will also be flexible to work (with notice) to work additional hours when the need arises, especially during the main student arrival and departure weekends.

We truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation.

In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which store discounts, as well as discounts from a variety of top retailers, restaurants gyms and more.

Our people are at the heart of how we operate.

Innovation, Sustainability, Community, Partnership and Respect are our core values. These outline what is important to our business and our people.

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