Maternity Ward Clerk

Excellent Maternity Services can make such a difference to what is one of the most life changing experiences.. Because of this success we are growing and we are pleased to offer a fabulous opportunity for a Maternity Team Assistant to support our team.

Around 3000 babies a year are born at South Warwickshire NHS Foundation Trust and we are proud to have been at the fore front of successful service improvements and developments including work with the Department of Health, Better Births, the Baby Friendly Initiative and local charities and support groups.

An exciting opportunity is available for a Maternity Team Assistant to join the Maternity Services. We are looking for an individual with excellent communication and organisational skills, who is enthusiastic, self-motivated and committed to the provision of a high quality service.

You will need the drive and initiative to support the Labour and Swan Ward team with the clerical and administrative duties.

Provide clerical and administrative support to the clinical team in the Labour and Swan Ward.

To input, maintain and retrieve data from a variety of databases

Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

**Key Result Areas**:
**The main responsibilities and duties are**:
1. Using the Lorenzo system to ensure that all patients attending Labour and Swan ward are accounted for.

2. Ensure accurate data quality.

3. Responsible for organising and maintaining the healthcare records of all women accessing the maternity services.

4. To set up and maintain a process to ensure all maternity filing (including results, correspondence and reports) are accurately and appropriately archived in the health care records.

5. To scan correspondence on to the electronic Maternity System.

6. To keep databases and reports for glucose tolerance tests and Anti D injections up to date.

7. To assist the Labour and Swan team with all necessary clerical duties.

8. To ensure all stationery is ordered when needed.

9. Be responsible for maintaining confidentiality of information about patients and staff and Trust business in accordance with the Data Protection Act.

10. To be the first point of contact for women and their families accessing the Labour ward and swan service, demonstrating a welcoming demeanour in person and on the phone.

11. To work under supervision, meet deadlines and have an ability to prioritise work according to differing demands from staff.

12. To have a confident and committed working approach to all duties.

13. To receive and relay oral messages, answer telephone queries/receive and sort/distribute incoming mail as appropriate.

14. To carry out any other duties commensurate with the post holders band, as agreed by their line manager.

**General Items**:
To provide short-term cover for colleagues during periods of leave.

To ensure that all Trust standards are maintained and monitored to improve the quality of care to all whom come into contact with services provided by South Warwickshire NHS Foundation Trust.

Every employee has a duty to take reasonable care of the health and safety of him/herself and of other persons who may be affected by his/her acts or omissions at work, and to co-operate with the South Warwickshire NHS Foundation Trust to ensure that statutory and Trust regulations are complied with.

To participate in appraisals and personal reviews and work to achieve agreed set objectives.

To participate in appropriate training and development activities

To participate in team, professional and personal development activities and promote commitment to continuous development and improvement.

Ensure that all staff consciously review mistakes, complaints and incidents/near misses as well as successes to improve performance and the level of customer care.

All employees will have an organisational and individual responsibility towards safeguarding vulnerable adults, young people and children. Where employees are working with children, young people and families they have a responsibility to cooperate in national safeguardin