Aftersales Advisor

1 week ago

Belfast, United Kingdom VANRATH Full time

VANRATH are delighted to have partnered with one of Northern Ireland's most established family-run car dealerships. The organisation is recruiting a **Aftersales Advisor **position.

This is a fantastic opportunity for any Motor Industry experienced individual to join a longstanding company that offers many routes for progression.

**Permanent role**

Place of work is **Boucher**

**Salary**

**£26,000 - £28,000 + Fantastic Bonus**_+ Fantastic benefits, company pension scheme, 30 days holidays._

**Responsibilities**:

- Commitment to top quality customer service and satisfaction whether in service or parts department
- Returning Warranty parts in accordance with manufacturer guidelines
- Booking in vehicles and arranging courtesy cars
- Communicating with workshop on all aspects of Job Card Requirements
- Ordering parts stock from the manufacturer
- Ensuring parts are available for the technicians and that technicians are served as quickly as possible
- Selling our products and services
- All stock and orders to be checked against delivery and advice noted and located with parts to be properly located as per manufacturer guidelines
- Making pre-calls and follow-up calls to ensure customer satisfaction is achieved
- Previous experience in similar role is highly preferred
- You should be a self-motivated, articulate and friendly individual
- Good organisational and communication skills are key for this role
- Working as a member of a team to achieve deadlines, maintain good customer relations and achieve targets is important in this position
- Full valid UK driving license

**INDJG**

**Job Types**: Permanent, Full-time

**Salary**: £26,000.00-£33,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: ASB2-VRATH

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