Cctv Operator

3 days ago

Bath, United Kingdom OCS Group Full time

**About The Company**:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - **Trust, Respect, Unity, and Empowerment**.

**About The Role**:
**Shift Pattern**:4 on, 4 off. 7am until 7pm.

As a CCTV Controller, you will be responsible for the proactive operation of the CCTV system and other security systems to ensure the safety and security of Southgate Shopping Centre. Reporting to the Security Manager, you will ensure clear and accurate communication, proper incident escalation, and thorough documentation of all activities.

**As part of your role, your key responsibilities will include, but are not limited to**:

- Ensure clear, accurate communication and transmission of all relevant information
- Follow the correct escalation process for incidents, maintaining running logs in the Operators running logs
- Effectively deploy security resources to handle all incidents and matters arising
- Proactively operate the CCTV system, conducting daily site activity risk assessments and maintaining accurate CCTV records
- Operate the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio, and phone systems
- Implement emergency procedures in accordance with the Incident and Emergency Plan
- Thoroughly, accurately, and professionally document complaints, incidents involving possible criminal activity, and other daily activities
- You must have the right to work in the UK
- SIA - CCTV licence is essential
- SIA Door Supervisor licence is preferred
- Experience working in a control room is essential for this role.
- ACT Awareness
- SCaN for CCTV Operators
- Problem-solving skills
- Effective verbal and written communication skills

**How to Apply**:

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