Sales Co-ordinator

**Position**:Sales Co-Ordinator
- **Salary**:£24,000 - £25,000 per annum
- **Location**: Royston, Herts
- **Contract**: Permanent, Full-Time
- (Mon-Fri, 37.5 hours per week)

**Sales Co-ordinator**:

- Are you a driven, well organised individual who can work well in a busy, fast paced environment?
- Have you gained experience working in a project management, account manager or customer service position previously?
- Do you have some experience working within a technical, packaging or printing sector?
- Are you confident dealing with clients direct and building excellent relationships?
- Do you pride yourself on having excellent communication skills?
- Are you renowned for having excellent 'attention to detail’ with good problem solving skills?
- Does the opportunity to work for a highly established, growing and friendly company with great company perks appeal to you?
- **If you answer 'YES’ to some of the above, then please get in touch with the smart10 team today **_

**Job purpose**:

- To manage and grow relationships with a portfolio of existing customers by offering good customer service and effective project management.
- To co-ordinate briefs to internal departments to ensure that the customer’s expectations are met.
- To present quotations in a clear and concise manner ensuring that the information provided is accurate and meets the brief.
- To ensure that the customer’s delivery expectation are met and any issues or queries are communicated promptly.

**Primary d uties and responsibilities**:
- Project manage clients NPD briefs (new project developments) through the business from the initial estimate request (RFQ) right through the whole life cycle to delivery
**Responsibilities include**:

- Understanding the customers brief and producing an RFQ
- Liaise with the technical estimating department
- Follow up all quotations and ensure that feedback is logged on the system and shared with the ream where necessary
- Supply customer briefs and technical information to the business, in the form of product specifications and job cards with a high level of accuracy and detail
- Ensure that colour match information is correct and where applicable, approved by the customer
- Monitor delivery date and deadlines and ensure customer is kept informed

**Skills and experience**:

- Ideally educated to degree level, or equivalent experience in the print/packaging industry
- Highly organised with excellent attention to detail
- Experience of exceptional customer service
- Solid numeracy skills and commercial awareness
- Excellent communication skills, both written and verbal
- An ability to problem solve
- A pro-active and enthusiastic approach
- Experience of databases and MIS systems (ideally CERM) advantageous
- Good Project Management skills
- Ability to work independently and as part of a team

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visitour website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data._