Customer Experience Advisor

2 weeks ago


Hillington, United Kingdom Atalian Servest Full time

**Reference: TS/CF/08-06/407/3**

**Job Title: Customer Experience Advisor**

**Working Hours: Monday,Tuesday,Wednesday,Thursday,Friday - 08:00 - 16:30, 08:30 - 17:00 - 37.5 hours per week**

**Location: Hillington**

**Would you be interested to join a leading facilities management company with a reputation for excellence?**

Atalian Servest is currently recruiting for a Customer Experience Advisor to join our passionate and driven team in Hillington

**Your primary responsibilities will include**:

- Representing the business by being the first point of contact with our customers.
- Job by job communication and tracking of the engineering workforce and subcontractors to ensure CAFM systems are accurate and up to date.
- Ensure that completion details are on all work orders; including of materials, details of works carried out and accurate engineer time records.
- Receive updates about work orders, ensuring all systems are updated in real-time with accurate information.

**About You**:

- A strong team player and ability to work in a high-pressure environment.
- Excellent listening and communication skills; being able to listen attentively to customers’ requirements and pass the same information across to engineers is imperative to the success of job completions.
- Exhibit a high level of emotional maturity and calmness to handle the stress associated with the position.
- Computer literate is essential, with the ability to navigate comfortably between multiple systems
- Should be willing to work flexible schedules including working on weekends, holidays, and overtime to meet the demands of clients.
- Must be educated to GCSE level to be able to accurately deal with the work involved in the position.

**Benefits**:

- Paid Holiday.
- Employee Referral Scheme.
- Learning and development opportunities.
- Supportive working culture and future progression opportunities.
- Mobile, legal, bicycle, breakdown, and retail discounts.
- Eye test and glasses reimbursement.
- Cycle 2 work scheme

**How to apply?**

** STRICTLY NO AGENCIES



  • Hillington G LL, United Kingdom Hiredonline Talent (BA) Full time £25,000 - £35,000 per year

    Customer Service Advisor - Hillington£13 an hourHours:2 months temp workMonday - Friday8am - 5pmThe role of Customer Service Advisor:Handle customer queries via phone, face-to-face interactions, and digital platforms.Manage customer cases through our system, ensuring smooth resolution.Oversee customer orders, maintaining communication throughout the...


  • Hillington, United Kingdom Student Loans Company (SLC) Full time

    **Role Title**:Student Finance Officer **Salary**: £20,790 **Pension**: 26.6% *Start dates available in Feb/March **Is it time you unlocked your potential?** Student Loans Company is a non-profit making Government-owned organisation established to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our...


  • Hillington, United Kingdom Allstaff Full time

    Ideally you will be qualified by having a relevant degree however our client will consdier those who are qualified by experience. The role: - Dealing with all HR related queries and be a first point of contact - Review and update existing employment contracts - Complex case management as and when required - Take accountability for all HR documentation,...


  • Hillington, United Kingdom Amici Procurement Solutions Full time

    Hillington, Glasgow (hybrid working) We are recruiting an Onboarding Consultant to join our growing Commercial team. As a key member of the team, you will play a significant role in driving the company’s growth strategy and ensuring that our customers receive an exceptional level of support. This opportunity will offer autonomy, as well as individual...


  • Hillington, United Kingdom Starbucks - OCO westend Full time

    '''Job Overview:''' We are seeking a dedicated and customer-oriented individual to join our team at Starbucks Glasgow. As a Starbucks team member, you will play a key role in creating a positive and welcoming atmosphere for our customers. You will have the opportunity to learn about coffee brewing techniques, provide exceptional customer service, and be part...

  • Sales Assistant

    2 weeks ago


    Hillington, United Kingdom CEF Ltd Full time

    We are currently looking to recruit a full-time **Sales Assistant** for our Hillington store. As a Sales Assistant, you will provide excellent sales and customer service in-store and by phone, prepare customer quotations, order goods and negotiate with suppliers, pick customer orders and be responsible for managing goods in and out of the store. You’ll...

  • Sales Assistant

    2 days ago


    Hillington, United Kingdom CEF Ltd Full time

    We are currently looking to recruit a full-time **Sales Assistant** for our Hillington store. You will provide excellent sales and customer service in-store and by phone, prepare customer quotations, order goods and negotiate with suppliers, pick customer orders and be responsible for managing goods in and out of the store. You’ll build relationships with...


  • Hillington, United Kingdom Amici Procurement Solutions Full time

    Hillington, Glasgow (hybrid working) **Meet Order Management.**: Customers come to Amici to source products for their laboratory. Once those products have been identified, it’s the Order Management Team that supports Amici’s biotech customers by managing all direct orders. They seamlessly facilitate customers’ orders to ensure a successful delivery,...


  • Hillington, United Kingdom HPD Full time

    **Overview** HPDS is now one of the fastest growing retail organisations in Scotland. We are currently seeking to recruit an experienced Kitchen/Bathroom Showroom Consultant to join our forward-thinking team to help deliver our strategic priorities. This position is a Full-Time Permanent post which provides an excellent opportunity to work within a...


  • Hillington, United Kingdom Amici Procurement Solutions Full time

    **About us** Amici Procurement Solutions are market leaders of procurement and supply chain management for biotech businesses. We specialise in supporting our customers with the their procurement requirements, allowing customers to focus on discovering life changing innovations. We do this through our MyAmici platform and personal support services with our...