Area Swim School Lead

GLL is looking for an Area Swimming School Lead to work across three centres in Bedford for 25 hours per week. The Area Swimming School Lead is the link between our customers, swimming teachers and the leisure centre team. You will be responsible for a centres swim school programmes, including school swimming and all other swim school course products.

This key role provides technical support to the centre teams to ensure the smooth running of the lessons and high-quality, consistent level of customer service. Your role will bring organisation and structure to the swim schools as you develop a plan to manage the programme, lead and inspire your swimming teachers and grow the income and number of pupils learning to swim. This role offers a real opportunity to affect positive change, get closer to GLL’s National Aquatics Team.

You’ll no doubt be an experienced swimming teacher looking for the next stage in your career and be full of ideas of how to make things better. We’ll offer in-house training to support you with your role as well development opportunities such as ‘train the trainer’ and the STA Tutor training programme.

**What you need**:

- Be a fully qualified swimming teacher
- Hold a Level 2 Certificate in Teaching Swimming (STA or Swim England/Swim Wales/Swim Scotland/Swim Ireland).
- A real focus on customer service.
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- If you’ve worked with CoursePro, it would be beneficial but not essential.

As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else.

**What you’ll do**:

- Manage, grow and review diverse Swim school programmes
- Focus on Pupil progression and attainment
- Drive income and retention
- Oversee and impact lesson delivery and quality
- Manage, Mentor and develop your team of Swimming Teachers
- Recruitment of new Teachers
- Deliver first-class customer service
- Deal with customer queries and complaints
- Create an positive customer journey
- Utilise marketing resources to promote products and engage customers and staff
- Oversee the school swimming programme and pupil attainment
- Engage In community agendas
- Support mobilisation and demobilisation as required

**As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees**:

- A Values driven organisation
- Learning & development to support career development
- Good Pension schemes
- Discounted gym membership for you and your partner.
- A part time permanent position
- Industry leading rates of pay
- opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our Ski chalets in Bulgaria
- Health assurance
- Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
- Discounts across thousands of retailers (GLL Extras)
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products.
- Ride to work scheme
- Free eye tests and discounted glasses

**About GLL**:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.

Our people are from the communities we serve and help us make real changes in their local area.

One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

We offer two different types of work arrangements:

- A permanent employment contract - part time and full time
- A flexible worker engagement by joining our flexible worker pool

If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.

So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.

Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer