Customer Service Representative

1 week ago

Crewe, United Kingdom Air Products Full time

**Who are we**

At Air Products, we specialise in Industrial Gas and we've been helping our customers to become more productive, energy efficient and sustainable for more than 80 years. We are seeking a customer service representative to join our customer focused friendly team.

Our Customer Service Specialists work 37.5 hours a week between 8am - 5pm, Monday - Friday.

Experience is beneficial to the role, however a willingness to learn, good communication skills and the ability to work well in a team will go a long way.

**About the role**:

- Outbound task such as providing customer updates
- Helping customer place orders over the phone
- Administration work, including data input of customer information and products
- Ad hoc tasks to help with our business need

**A Few Things About You**:

- You’ve got a can-do attitude and are keen to leave customers with a positive experience
- You’ve got great listening and communication skills including a friendly telephone manner and you care about customers wanting to solve problems efficiently.
- You enjoy working as part of a team.
- You have good organisation skills.
- You can manage your time effectively

**Work From Home**:
Hybrid

**What We Offer**:
At Air Products, we work in an environment where **diversity **is **essential**, **inclusion **is our **culture**, and each person knows they **belong **and **matter**

We offer a competitive salary and benefits package, a culture of respect, challenge, and innovation - with excellent opportunities for growth and development.

If that sounds interesting, then come and discover, care, and accomplish by clicking APPLY now.

**Job Types**: Full-time, Permanent

**Salary**: From £22,800.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Reference ID: 35502BR

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