Customer Service Administrator

2 weeks ago


Hemel Hempstead, United Kingdom Cobham Consulting Ltd Full time

My client is looking for a customer services administrator to deal with all customer queries, written and oral, in a professional and courteous manner.

Duties to include:

- receiving incoming calls, processing orders placed through the website
- taking telephone orders and/or directing calls to correct personnel
- promoting new products as appropriate and encouraging repeat orders
- receiving visitors and performing reception duties in a professional manner.
- prepare customer daily sales orders ready for dispatch by the warehouse team, ensuring products, pricing and credit terms are correct
- Provide internal data analysis as requested.

Minimum Qualifications/Experience:

- Previous experience in a customer focused role required.
- Vocational qualification in customer services also desirable.
- Good understanding of Microsoft Word and Outlook.



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