Part-time Quality Monitoring Officer

6 days ago

Belfast, United Kingdom North West Care and Support Full time

**JOB DESCRIPTION**:
To ensure NW Care Service Users receive delivery of care in accordance with company policies and procedures and in line with company Aims and Objectives. He/she is responsible for carrying out quality monitoring, health and safety risk assessments in line with legislation and company Health and Safety Policy, staff monitoring and spot checks on behalf of the company.

**DUTIES and RESPONSIBILITIES**
- To carry out service quality monitoring on behalf of NW Care, including onsite visits and Service User telephone monitoring.
- To attend Service User reviews and contract monitoring reviews.
- To follow up and record any issues/complaints that may arise with Service Users or relatives including the referring of complaints to the Registered Manager for investigation.
- To refer all information gathered through monitoring to the Registered Manager for auditing purposes and to make recommendations for improving on any under-performance identified, via a monthly quality monitoring report.
- To monitor staff and Service Users in accordance with quality monitoring schedules and monitoring standards.
- To carry out Health and Safety risk assessments in line with legislation and company Health and Safety Policy.
- To promote the Aims and Objectives of NW Care as defined in the company Statement of Purpose.
- To adhere to all company policies and procedures.
- To maintain the confidentiality of information as per company Confidentiality Policy and GDPR Legislation.
- To attend Care Management reviews when required.
- To report to the Registered Manager regarding quality issues or concerns regarding any part of the company systems and processes.
- To ensure reports, action plans and quality improvement plans are completed and submitted within agreed scheduled times.
- To participate in performance reviews and development planning.
- To work under GDPR legislation.

**ESSENTIAL**:

- QCF Level 3 in Health and Social Care or above
- Previous experience in monitoring and compliance of quality systems and processes
- Registered with the NI Social Care Council and/or registration with the Nursing Midwifery Council
- Provides evidence of past personal and professional development
- Provides evidence of knowledge of quality assurance systems and RQIA minimum standards
- High standard of accuracy
- Flexible in working hours to respond to business needs

**DESIRABLE**:

- QCF Level 4/5 in Health & Social Care or equivalent

**ADDITIONAL INFORMATION**:

- NW Care wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of gender, sexual orientation, religious belief, political opinion, marital status, age or disability.

  • Quality Monitoring Officer

    2 days ago

    Belfast, United Kingdom North West Care and Support Full time

    **JOB DESCRIPTION**: We are delighted to announce that we are now recruiting for a part-time Quality Monitoring Officer in our busy Belfast branch. This is a part-time role, days can be discussed at interview. Total hours 22.5 per week. **JOB SUMMARY** To ensure NWCare Service Users receive delivery of care in accordance with company policies and...

  • Training Facilitator/quality Monitoring Officer

    2 weeks ago

    Belfast, United Kingdom North West Care and Support Full time

    **JOB DESCRIPTION**: The is a dual role of Training Facilitator/Quality Monitoring Officer **Monitoring**: To ensure NW Care Service Users, staff and stakeholders are monitored in accordance with company policies and procedures. To work in conjunction with the Registered Manager to ensure compliance and continual quality improvement of service...

  • Quality Assurance, Monitoring

    2 hours ago

    Belfast, United Kingdom Citibank (Switzerland) AG Full time

    ## For additional information, please review .By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.**Team/Role Overview**Individuals in Quality Assurance, Monitoring & Testing are responsible for the...

  • Quality Assurance, Monitoring

    1 week ago

    Belfast, United Kingdom Citi Full time

    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in risk & control, compliance and audit to Legal Risk & Control Team.By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services...

  • Quality Officer

    1 week ago

    Belfast, United Kingdom SSE Full time

    **About the Role** **Base Location**: Dublin **Salary**: circa €37,000 + performance-related bonus + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Full Time | Flexible First options available **What is the Role?** Our Quality Officer will design / create process documents and training...

  • Quality Assurance, Monitoring

    5 hours ago

    Belfast, United Kingdom Citigroup Inc. Full time

    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in risk & control, compliance and audit to Legal Risk & Control Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial...

  • Part Time Office Administrator

    6 days ago

    Belfast, United Kingdom TLT property Full time

    **Part-Time Administrative Assistant** **Location**: Belfast (BT6) **Company**: TLT Property **About Us**: TLT Property is a growing property management and sales company based in Belfast, committed to delivering high-quality, professional service to our clients, landlords, and tenants. We are seeking a dependable and organised **Part-Time Administrative...

  • HR Administrator

    2 weeks ago

    Belfast, United Kingdom CSR Full time

    **Role: HR Administrator & Monitoring Officer** **Location: Boucher, Belfast** **Salary: Negotiable** **The Role**: - Responsible for the scheduling of all company inductions and ensure the completion of all relevant documentation. - Collate new start information for PAM’s. - Assist in the management of company rental properties. - Reporting monthly...

  • Office and Accounts Administrator

    4 days ago

    Belfast, United Kingdom Ufuni Full time

    Office and Accounts Administrator (Part-Time, 3 Days) The Ulster Farmers’ Union is seeking a dependable and organised Office and Accounts Administrator to support our Corporate Services function in our headquarters on the Antrim Road in Belfast. This is an excellent opportunity for someone with accounts and administration experience who is looking for a...

  • Compliance Monitoring Associate

    2 weeks ago

    Belfast, United Kingdom TP ICAP Full time

    Job Description - Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect...